Customer support jobs
Displaying all 21 jobs-
Customer Service DevOps Linux Engineer
MOBIUS Consortium — Columbia, Missouri / HybridMOBIUS, a nonprofit 501(C)3 library membership organization, located in Columbia, Missouri, is seeking a Customer Service DevOps Linux Engineer to join our team. We are a small group of people who work hard, but we play hard, too, and we unde...
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Technical Support Specialist
CLAMS (Cape Libraries Automated Materials Sharing) — Hyannis, MAThis position is intended as a hybrid/remote work from home opportunity. Remote work at a co-working location in Hyannis may be possible. High speed internet access is required for remote work and all remote work must be done in Massachusetts.&nbs...
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Program Head for Technology Services
MIT Libraries — Cambridge, MATo apply please visit: Our websiteProgram Head for Technology Support Services The MIT Libr...
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Support Specialist
Equinox Open Library InitiativeEquinox Open Library Initiative is looking for a Support Specialist to join our team! We are seeking a creative and motivated individual with experience providing customer service and technical support to provide exceptional support for libra...
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Administrative Assistant
MIT Libraries — Cambridge, MAAdministrative Assistant The MIT Libraries seek a highly organized, resourceful individual to provide direct, high-level administrative support to a member of the leadership team in the MIT Libraries.RESPONSIBILITIES INCLUDE:Reporting, Procurement...
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Linux System Administrator
MOBIUS Consortium — Columbia, MissouriJob Summary MOBIUS, a nonprofit 501(C)3 library membership organization located in Columbia, Missouri, is seeking an on-site System Administrator to join our team. We are a small group of people with a range of backgrounds and interests,...
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Programmer/Full Stack Developer
MOBIUS Consortium — Columbia, MissouriJob SummaryMOBIUS, a nonprofit 501(C)3 library membership organization, located in Columbia, Missouri is seeking an on-site Full Stack Developer to join our team. We are a small group of people with a range of backgrounds and interests, but w...
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Technical Support Coordinator
The Gilder Lehrman Institute of American History — New York, NYThe OrganizationThe Gilder Lehrman Institute of American History (GLI) is the nation’s leading American history organization dedicated to K–12 education. The Institute’s mission is to promote the knowledge and understanding of American history thr...
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Senior Audio, Video, and Emerging Technology Specialist
Library, University of Illinois at Urbana-Champaign — Urbana, ILThe University of Illinois at Urbana-Champaign Library is looking for a candidate who gets excited helping customers, enjoys learning new technologies, and can manage multiple projects at once to be part of our Workstation and Network Support (WNS...
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Application Support Analyst II
Emory University Libraries — Atlanta, GAEmory University Libraries seeks an Application Support Analyst II to provide business/technical support to functional users, determining and solving issues related to library applications. Reporting to the Head of Library Core Systems in the Libr...
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Systems Librarian - Robertson Library
University of Prince Edward Island — Charlottetown, PEReporting to the University Librarian, the Systems Librarian will provide technical expertise, day-to-day administration, and broad support for traditional and emerging software solutions and standards necessary for optimal management of and acces...
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eLearning Librarian
Southern New Hampshire University — Manchester NHSouthern New Hampshire University’s traditional campus is seeking an eLearning Librarian. This faculty position will contribute to the formulation, production, and advancement of initiatives that support Southern New Hampshire University’s academi...
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Bilingual User Support Specialist
ORCID, Inc. — RemoteTHE ROLEORCID is seeking an enthusiastic and motivated team member with exceptional communication skills to join our user-centric and highly responsive User Team. The successful candidate will join an existing support team member to provide ...
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LOCKSS Systems Support Specialist
Stanford University Libraries — Stanford, CaliforniaThe LOCKSS Program maintains and provides support for the open-source LOCKSS software, which powers distributed preservation networks used by libraries and publishers worldwide to ensure durable access to digital content. The LOCKSS software is pr...
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LOCKSS Technical Support Specialist
Stanford University Libraries — Stanford, CAThe LOCKSS Program maintains and provides support for the open-source LOCKSS software, which powers distributed preservation networks used by libraries and publishers worldwide to ensure durable access to digital content. The LOCKSS software is pr...
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LOCKSS Technical Support Lead
Stanford University Libraries — Stanford, CAThis position is dual posted at level 2 or 3.DESCRIPTION:The LOCKSS Program maintains and provides support for the open-source LOCKSS software, which powers distributed preservation networks used by libraries and publishers worldwide to ensure dur...
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Customer Advocate
Index Data — North AmericaIndex Data is seeking a talented, independent systems thinker to fill the role of Customer Advocate. We are a software and services company delivering solutions for the future of libraries. Founded in 1994, Index Data is a global, highly tale...
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Metadata Support Manager/Engineer
Crossref — GlobalThis is a key role in the Member Experience section of our Member and Community Outreach team. In this role you’ll be working closely with two Support Specialists to handle the most technical support queries, ensure that the member experience team...
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Associate Consultant
bepress — 2100 Milvia Street, Berkeley, California 94704We are looking for an associate consultant to support the students, faculty and scholars who we serve with our online solutions.ResponsibilitiesCollaborating with university faculty and librarians to launch new projects in their repositories, guid...
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Koha Educator
ByWater Solutions — Santa BarbaraWanted: Koha Educator Extraordinaire Exciting Training Opportunity Open at ByWater Solutions! ByWater Solutions was created with the express goal of changing the way libraries interact with their software systems and the vendors who support them...
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Alma Support Analyst
Ex Libris Group — Des PlainesThe Alma Support Analyst provides product support to ExLibris customers. Alma Support Analysts are responsible for logging, documenting and resolving questions and problems related to the Unified Resource Management System, Alma. This includes tro...