Customer experience jobs

• Digital Experience Manager

  UC San Diego Library — La Jolla, CA

  The Digital Experience Manager supervises, trains, and recruits staff in support of Digital Services for the UC San Diego Library. Digital Experience, also known as DX, is the Technology and Digital Experience (TDX) customers’ holistic digital per...

  Integrated library system User Experience Customer experience Management
  Full time

  November 12, 2020

• Senior Application Specialist

  University of Illinois at Urbana-Champaign — Urbana

  Senior Application Specialist, Technology Services, University of Illinois, Urbana-ChampaignIllinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, pre...

  Web development Customer experience Agile software development Cloud computing
  Full time

  Remote / Telecommute

  November 14, 2018

• MLIS student or recent grad opportunity

  LANL Research Library — Los Alamos, NM

  The LANL Research Library seeks a forward-looking information professional to proactively deliver research consultation, instructional support, and outreach as a Graduate Research Assistant. We offer a creative setting in which information technol...

  Postgraduate education Library science Internship Reference services (Libraries) Research Customer experience Outreach User experience design Science
  Internship

  August 8, 2018

• Metadata Support Manager/Engineer

  Crossref — Remote/home-based

  This is a key role in the Member Experience section of our Member and Community Outreach team. In this role you’ll be working closely with two Support Specialists to handle the most technical support queries, ensure that the member experience team...

  Metadata Infrastructure GitHub Customer experience Technical Support Schema JSON XML
  Full time

  Remote / Telecommute

  February 19, 2018

• Metadata Support Manager/Engineer

  Crossref — Global

  This is a key role in the Member Experience section of our Member and Community Outreach team. In this role you’ll be working closely with two Support Specialists to handle the most technical support queries, ensure that the member experience team...

  Customer support Infrastructure GitHub Customer experience Technical Support Schema JSON XML Metadata
  Full time

  Remote / Telecommute

  February 19, 2018

• Search Analyst on the DigitalGov Search Team

  General Services Administration — Washington, D.C.

  Do you have a passion for search and helping the public find good, relevant search results? Do you enjoy being part of a small, innovative team? Apply to work with us on DigitalGov Search, GSA's award-winning hosted service that powers the search ...

  Web design User interface Search Engine Optimization Search engine indexing Search engine Information retrieval Information Architecture Enterprise search Customer service Customer experience
  Full time

  May 12, 2014

• Search Analyst on the DigitalGov Search Team

  General Services Administration — Washington, D.C.

  This job is now open. See the updated posting at: http://jobs.code4lib.org/job/14513/ 

  Web design User interface Search Engine Optimization Search engine indexing Search engine Search algorithm Information retrieval Information Architecture Information access Enterprise search Customer service Customer experience
  Full time

  March 10, 2014