DescriptionSystems Support Specialist (Pay Band 12)
Requisition ID: 1301527
Faculty / Division: Central Library System
Department: Central Library System
Campus: St. George (downtown Toronto)
Description: Under the direction of the Assistant Director, Systems and Technical Operations, the incumbent will work with a team of systems support staff to ensure that all application services delivered as part of Scholars Portal (SP) are maintained at a high level of availability. SP is a service of the Ontario Council of University Libraries (OCUL), a consortium of 21 academic libraries across the province. Services provided by Scholars Portal run under Linux and Windows Server. These services are built on a range of database management systems (Oracle, MySQL, Postgress, SQL Server) and use two search engine technologies (Solr/Lucene, MarkLogic). The systems support team provides operation support for all SP applications as well as technical support for our development team (Java, XQuery/XML, PHP) and project librarians.
University degree in computer science/information technology.
Four years related experience. Experience with one or more of the following operating systems: Linux (Red Hat preferred), Windows Server, Sun Solaris; experience with managing databases and database applications based on my SQL, Oracle, or SQL Server as well as web-based applications running on Apache and Tomcat/JBoss; familiar with supporting programmers working in a wide range of languages (Perl, Java, PHP) and with a wide range of XML technologies such as XSLT transformation engines, XML parsers, SOAP,Web Services and XQuery; some experience with managing database search engines/libraries such as Solr/ Lucene highly desirable.
Flexibility, initiative and the ability to work and learn independently. Excellent communication skills and an ability to communicate technical details courteously and clearly to non-technical users. Ability to work outside normal business hours, including evenings and weekends.
Above average diagnostic skills will be required to gather the information necessary to resolve problems quickly. Excellent communication and interpersonal skills will be required to keep a large and diverse group of client sites informed about problems and an ability to communicate technical details courteously and clearly to non-technical users. Ability to work outside normal business hours, including evenings and weekends.
Employee Group: United Steelworkers (USW)
Appointment Type: Budget - Term
Pay Scale Group and Hiring Rate: 12 -- $62,390 with an annual step progression to a maximum of $79,787.Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Field: Information Technology
Job Posting: Nov 15, 2013
Job Closing: Nov 29, 2013, 11:59:00 PM
How to apply
Published: Monday, November 18, 2013 20:44 UTC
Last updated: Tuesday, February 28, 2017 23:44 UTC