Full time Remote / Telecommute

Technical Services Coordinator (Library)

Des Moines
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Created: July 28, 2016


Job Title: Technical Services Coordinator (Library)
Closing Date/Time: Tue. 08/09/16 4:00 PM Pacific Time
Salary: $55,000.00 Annually
Job Type: EXEMPT
Location: Highline College 2400 S. 240th Street Des Moines, Washington

Highline College is situated in a diverse community just 20 minutes south of Seattle where we serve a student population of over 70% students of color, representing over 35 nations and more than 100 languages. The college embraces equity, inclusion, and social justice, with core goals of Student Attainment, Diversity, Community Engagement, and Sustainability. Highline received a distinguished Award of Excellence from the American Association of Community Colleges in 2014, as well as the Higher Education Excellence in Diversity (HEED) award in 2013. The college was also named one of the Chronicle of Higher Education's Best Colleges to Work For in 2010, 2013 and 2015.

The Technical Services Coordinator provides leadership and direction for technical services functions, serves as a member of the reference department and has leadership responsibilities within the library. The Coordinator reports to the Dean of Instructional Resources.

Essential Tasks:

Manage activities in the Technical Services Department
• Establish a dynamic department team, from which departmental plans are developed and training needs are identified and met;
• Recommend hiring of staff;
• Supervise and evaluate departmental staff;
• Determine and implement best practices for technical services workflow and procedures;
• Direct the work of staff in acquisitions, cataloging/classification, serials management, processing and electronic resource license management;
• Implement and maintain departmental policies and standards;
• Evaluate and monitor departmental productivity and work flow trends;
• Assure responsiveness of Technical Services activities to public service needs;
• Coordinate with the Associate Director of the Library and the Electronic Resources Librarian in the support and the utilization of the integrated library system (ALMA) and discovery tool (PRIMO);
• Maintain the bibliographic database:
o including metadata for digital materials;
o establish routines and documentation for managing the bibliographic database and related functionality of the library's discovery tool;
o perform original cataloging;
o serves as Highline's liaison to state-wide councils and commissions;

Participate as a member of the Reference Department
• Provide direct research and assistance at the reference desk;
• Develop, deliver and assess information competence instruction;
• Consult and collaborate with faculty for the purpose of integrating information competence instruction in the curriculum;
• Participate in department meetings;
• Assist with library collection development, taking primary responsibility for selection and weeding of resources within assigned discipline areas;
• Assist faculty in research projects, curriculum development and classroom assignments;
• Participate in the management of digital resources and services.

Leadership within the Library and Campus
• Take an active role as a key member of the Library's Leadership Team;
• Assist in the formulation of goals and objectives for the library;
• Participate collaboratively in the planning and development of library services;
• Participate in library and campus committees.

• Knowledge of trends and best practices in library technical services and software such as electronic resource management, discovery platforms, integrated library systems, link resolver software and bibliographic utilities;
• Knowledge of and experience with classification metadata standards including DDC, AACR2, MARC 21, RDA, applied to multiple material formats;
• Ability to initiate, plan and implement projects and service;
• Ability to adapt quickly to changing technologies;
• Ability to analyze and solve problems creatively and flexible in a complex and dynamic environment;
• Ability to provide leadership and vision for technical services;
• Ability to communicate (written and verbal);
• Ability to supervise and evaluate staff;
• Ability to work effectively with diverse population of library users and colleagues.


• Master's degree in Library Science or Library and Information Science from and American Library Association accredited institution OR the equivalent; AND
• One year experience in Library Technical Services; OR
• One year experience in Information Literacy Instruction; OR
• One  year experience in Direct Reference Services; OR
• A combination of the above.

• Experience in an Academic Library;
• Working with an Integrated Library System;
• Supervising, mentoring and training technical library staff.

Supplemental Information:
Your online application must include the following attachments in order to be considered complete:
• Current Resume.
• Letter of Interest (Cover Letter) describing how your skills and abilities relate to this position.
• Diversity Response Statement (found under the Supplemental Questions tab).

Last updated: Tuesday, February 28, 2017 23:40 UTC