Information Technology Services Manager

Description

The NCSU Libraries is seeking applications for the position of Information Technology Services Manager. 

The Information Technology Department includes 22 staff across four units: Technology Services; Enterprise Operations; Academic Technology; and Discovery Systems and Applications. The department is critical to the Libraries’ success in charting a new path for research libraries, with an emphasis on developing and supporting information and academic technology solutions for the Libraries. Department staff guide the design and architecture of library applications and infrastructure, provide leadership in coordinating and defining technology requirements for library‐wide projects and initiatives, and ensure effective, sustainable operation of information systems and infrastructure. The department has played a leading role in the creation of high-tech learning spaces, delivery of rich media, and development of the James B. Hunt Jr. Library as a research platform.

The Technology Services unit operates the Libraries IT Service Desk and provides desktop support, network services, communication technology services, A/V support, and technical training, for Library staff and patrons.  The Information Technology Services Manager supervises Technology Services unit staff; establishes priorities for the unit; participates in departmental project management and strategy; and serves on library-wide committees, task forces, and teams. This position provides consultations and leads technical solution development for departments across the Libraries; contributes to the development of the annual IT budget; leads technology purchasing, processing, and deployment; and oversees inventory and asset management for hardware and software.

The Libraries offers a highly competitive salary in recognition of applicable education and experience for this position. Librarians have non-tenure track faculty status (without levels of rank).

Review of applications is underway; position will remain open until a suitable candidate is found. Candidates are encouraged to apply as soon as possible to receive full consideration. See vacancy announcement with application instructions at https://www.lib.ncsu.edu/jobs/epa/itsm.

AA/OEO. NC State welcomes all persons without regard to sexual orientation or genetic information. For ADA accommodations, please call (919) 515-3148.