Discovery User Experience Librarian

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Created: September 3, 2013


Discovery User Experience Librarian (Indiana University, Indiana)
Discovery User Experience Librarian plays essential role in ensuring effective functioning of Indiana University's discovery interfaces through focusing on user experience.  Responsibilities: Support discovery of library resources through online catalog and other discovery interfaces: collaborating closely with library and UITS staff as appropriate, assist with maintenance and management of library catalog discovery interface, oversee management of OneSearch@IU, the Bloomington libraries’ web scale discovery interface; maintain awareness of enhancements and changes to interfaces and configurations of systems; work across library departments to plan, coordinate, facilitate, accomplish projects that improve and enhance discovery services.  Support discovery of information through library web site and other appropriate venues:  collaborate closely with library and UITS (University Information Technology Services) staff as appropriate, assist with maintenance and management of library website;  maintain awareness of enhancements and changes to interfaces and configurations of systems; take leadership role in building tighter integration between library web site and its resources, aligning with broader context of Libraries’ discovery strategy; plan, lead, oversee projects that support this goal; serve as liaison between programmers, internal customers, and end-users, working with programmers to solve problems and resolve “bugs”, as well as communicate with library staff about fixes and workarounds; maintains connections with users of library website and library public services staff by providing reference services to all levels of library users and serving as supervising librarian, if scheduled, on evenings and weekends. Qualifications:  Required: ALA accredited MLS; two years’ experience working in academic libraries; strong experience working with and assisting library users in finding information (preferably both face-to-face and remotely) in academic library setting required; basic knowledge of MARC;  experience with one or more Library enterprise systems such as library management systems (Symphony, Aleph, Endeavor), discovery interfaces (Ebsco Discovery Services, Summon, Primo), search technologies (Solr, Elasticsearch), course management software (Sakai, Canvas, BlackBoard);  strong customer service attitude as well as a positive, proactive approach to problem-solving.  Salary and Benefits:  Competitive and commensurate with experience and education. This is a tenure-track academic appointment that includes eligibility for sabbatical leaves.  For complete copy of responsibilities, qualifications, benefit information go to ; To apply:  Position remains open until filled.  For full consideration, applications must be received prior to September 27, 2013.  Send letter of application, professional vita, names/addresses/telephone numbers of four references to: Jennifer Chaffin, Director of Human Resources, Libraries Human Resources, Herman B Wells Library 201, Indiana University, Bloomington, IN 47405.   Phone: 812-855-8196 - Fax: 812-855-2576.  Email:  Indiana University is an Equal Opportunity/Affirmative Action Employer. Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates including women, minorities, and persons with disabilities.

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