Professional Librarian / Research Support Coordinator

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Created: March 4, 2013


Professional Librarian / Research Support Coordinator
University Libraries

The University Libraries of The University of North Carolina at Greensboro invites applications for the position of Professional Librarian/Research Support Coordinator. UNCG, one of sixteen (16) campuses in the The University of North Carolina system, is classified by the Carnegie Foundation as a research university with high research activity and as a community-engaged campus. Enrollment is approximately 18,000 students, including 3,000 graduate students, in the College and six professional schools. Greensboro is a city of about 240,000 in the Piedmont Triad Region of North Carolina, a location providing easy access to the Research Triangle and to recreational opportunities at the coast and the mountains. The local metropolitan area (which includes the cities of High Point and Winston-Salem) has a population of almost one million and offers and excellent quality of life.

The University of North Carolina at Greensboro University Libraries is actively expanding its support for faculty research campus-wide. We seek a dynamic individual to serve as Research Support Coordinator to organize, plan, and coordinate the Libraries' interdepartmental initiatives to support faculty research in a collaborative environment. Working within the Libraries' Electronic Resources and Information Technology Department (ERIT), the position will also coordinate ERIT's provision of the following services in support of faculty research: digital humanities tools, web site design, user interface design, database development, digitization services, and content and application hosting and development. The Research Support Coordinator will meet with faculty researchers, assess their needs, recommend options and solutions, and as needed, direct faculty to appropriate support resources within the Libraries and campus-wide. In addition to its research support functions, this position will also operate the Libraries' usability testing lab on behalf of both faculty researchers and the Libraries. This position reports to the HEAD of ERIT, who is also an Assistant Dean of University of University Libraries. It is a twelve-month tenure-track faculty position. Demonstrated professional achievement, service, and scholarly/creative activity are required for reappointment and tenure.

This position is best suited for a candidate with a broad range of IT knowledge, rather than one who focuses on a particular IT specialization. The Research Support Coordinator needs broad understanding in order to effectively coordinate the interdepartmental efforts of specialists in areas such as programming, web design, metadata, digitization, and data curation.

  • Provides library-wide, interdepartmental coordination of the Libraries' team-oriented research support program, which will include significant participation from Reference and Instructional Services, Special Collections and University Archives, Music, Cataloging, and potentially other library departments.
  • Works closely with the UNCG Office of Research and Economic Development, UNCG Information and Technology Services, faculty research committees, and other campus stakeholders to ensure efficient and effective support for researchers.
  • Assists faculty with technological elements of grant applications.
  • Operates the Libraries' Usability Lab.
  • Works closely with library subject liaisons to make sure they are kept informed and that they can assist in communication research support opportunities and options to faculty.
  • Contributes to and is active in state, regional and national meetings, conferences, and workshops, reviews professional literature and networks with professional colleagues outside of the University to stay informed about developments and trends in research support.

  • Master's degree in Library/Information Science from an ALA-accredited program;
  • Excellent oral and written communication skills;
  • Knowledge of significant trends and issues in research, research support, and usability testing;
  • Demonstrated ability to work in a collaborative environment that encourages personnel to work across departments to support the goals and initiatives and priorities of the Libraries';
  • Strong analytical and decision making skills;
  • Experience with project management;
  • Basic understanding of a broad range of information technologies, including programming, hardware, digital humanities tools, web site design, user interface design, database development, digitization services, and content and application hosting and development;
  • Familiarity with the principles of usability testing;
  • Ability to work in collaborative, team-based environment.

  • Demonstrated experience with two or more of the following - programming, hardware, digital humanities tools, web site design, user interface design, database development, digitization services, and content and application hosting and development;
  • Experience with usability testing, and with Morae or similar testing software;
  • Understanding of the principles of Outcome Base Evaluation;
  • Familiarity with data management plans;
  • Grant writing experience and familiarity with federal funding requirements.

Review of applications will begin March 29, 2013 and will remain open until the candidate is selected.

Applicants should submit their vita with a letter explaining their interest in the position, a description of their approach to the responsibilities of the position and include information regarding your background and qualifications for this position and the names and contact information for three professional references.

Application packages should be emailed to:


by mail to:

Kathy Bradshaw,
Human Resources Librarian
P.O. Box 26170
Greensboro, NC 27402-6170


Salary will be commensurate with experience. Benefits include: 24 days vacation, 12 days sick leave; State of NC preferred provider medical insurance, and state, TIAA/CREFF, or other retirement options. Additional and optional dental, life and disability plans offered. Tuition waiver program for all campuses of The University of North Carolina is available. More benefits information is available at

Effective Date:
July 1, 2013

Last updated: Tuesday, February 28, 2017 23:45 UTC