Software Engineer, Enterprise Library Systems

Description

Department Information

At University Information Technology Services (UITS), we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide.  

Within our team and when interacting with staff, faculty, and students, we afford respect and civility to all individuals regardless of age, disability, educational background, family status, gender, gender identity and expression, nationality, race/ethnicity, religion, position, sex, sexual orientation, socioeconomic level, or veteran status. We strongly believe diversity, life experiences, and openness drive the innovation in our group and encourage applications from all candidates who meet the minimum qualifications, skills, and knowledge discussed in this posting. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. To learn more about our Diversity & Inclusion initiatives click here  and about the IT Leadership Community skill-building opportunities click here.

The Enterprise Library Systems Team in UITS encompasses a team-based work environment in which we develop and support all aspects of Indiana University Library Systems including the SirsiDynix Symphony Library Management System, the IU online Catalog (IUCAT), and the locally developed Bento-style library discovery tool.  

Job Summary

Enterprise Solutions is seeking a collaborative professional Software Engineer with proven experience building well-architected applications and services. Library systems play a crucial role in the success of higher education institutions. At Indiana University, a world class research and teaching organization, it is important to deliver prompt, precise, and comprehensive resources and data for our students, faculty, and staff. The Enterprise Library Systems team shoulders the responsibility of providing cutting-edge applications and services that cater to these demands, ensuring uninterrupted access to reliable and powerful research tools.

Department-Specific Responsibilities

• Responsible for providing and implementing advanced software solutions for IU’s Enterprise Library Management System and online library catalog discovery platform. Collaborates with stakeholders across the institution to implement best-in-class library solutions.
• Directly influences and impacts the design and development of robust and reliable enterprise-scale Library applications and services supporting libraries on 8 IU campuses with collections totaling over 10 million titles.
• Ensures that authorized users have the right access to IU library systems and facilitates the daily operations of IU Libraries while providing easy-to-use services for patrons to discover library collections and services.
• Reports to the Manager, Enterprise Library Systems in the Enterprise Systems division of UITS.
• Provides technical and coordination skills to define software engineering methodologies and standards.
• Provides direction and guidance to the technical team on high priority software engineering projects/initiatives.
• Researches and stays up to date on new industry software engineering standards, emerging technology, UX/UI design/philosophy, and accessibility standards.
• Responsible for the implementation of new protocols/procedures to address business needs.
• Advises clients on critical decisions regarding information technology software solutions that will improve business efficiency.
• Works collaboratively with other software engineering leaders across departments in recommending standards, best practices, and related policies/procedures.
• Acts as a technical innovator and takes responsibility for designing advanced programmatic solutions and works with other developers on the team to resolve more complex technical issues.
• Provides backend support, integration, and reporting support for the SirsiDynix Symphony Library Management System.
• Provides backend and integration report for the IU online catalog, IUCAT, which includes support for the open source Blacklight application (Ruby on Rails, Solr).
• Provides backend and integration support for IU’s locally developed Bento-style library discovery tool, used on websites of multiple IU campuses
• Leads technical team to deliver on University Libraries strategic objectives.
• Stays up to date on evolving technologies, solutions and trends in enterprise library software and services.
• Continuously improves and innovates on IU’s library services capabilities to enhance the experience of IU students, faculty and staff while allowing IU libraries to effectively manage IU assets.

General Responsibilities

• Provides advanced design, development, testing, and configuration of software systems and computer programs; performs advanced analysis, programming, troubleshooting, bug-fixing, and tuning of new and existing software.
• Consults with stakeholders/clients to review existing software solutions; develops new functionality and/or writes new code as needed; advises clients on critical decisions regarding information technology software solutions that will improve business process efficiency.
• Serves as a first point of escalation for diagnosis and resolution of complex technical problems arising from the deployment of software and computer programs.
• Acts as a lead and takes responsibility for designing advanced programmatic solutions and work with other developers on the team to resolve more complex technical issues.
• Ensures that all protocols used in the development and maintenance of software is up to date and compliant with university policies and standards; may participate in committees and communities of practice to share and improve software development practices across the university.
• Provides advanced research/analysis and stays up-to-date on new industry software development standards, emerging technology, UX/UI design/philosophy, and accessibility standards.
• Makes recommendations to improve, as well as implements, testing, quality assurance, and documentation protocols and procedures for websites and web applications; fixes complex bugs and resolves issues accordingly.
• Lead contributor in project planning, formulating objectives, estimating tasks; performs studies to include feasibility, conceptual design, cost/benefit analysis, development and implementation planning.
• May serve as project lead; often provides guidance to junior peers.

Qualifications

EDUCATION:

Required

• Bachelor's degree (preferably in computer science, business systems, or related field)

Preferred

• Master’s degree in computer science, information technology, business systems or related field.

Combinations of related education and experience may be considered

WORK EXPERIENCE:

Required

• 5 years software development or related experience

Preferred

• 5 years of software development experience in enterprise-scale applications and services in a large complex computing environment
• Experience with library systems, particularly enterprise-scale integrated library systems (ILS) /library management systems (LMS) / library services platforms (LSP) in an academic setting
• Experience with software development using Ruby on Rails
• Understanding and experience with agile methodology

Combinations of related education and experience may be considered

SKILLS:

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Possesses a high degree of initiative
• Ability to influence internal and/or external constituents

Preferred

• Demonstrated interpersonal skills is essential for interaction with diverse groups of stakeholders in both administrative and academic roles
• Ability to engage in collaborative work with a wide range of IT peers and stakeholders helping to translate their goals, objectives, and requirements to the technical team.
• Solid understanding of sound software development principles and practices, including demonstrated problem-solving and troubleshooting capability
• In-depth knowledge of the complete enterprise systems development life cycle with large-scale system projects in a university environment
• Ability to work independently in the design and development of robust and reliable applications and services
• Strong service-oriented and collaborative approach
• Proven ability to build good working relationships and establish trust with a diverse group of academic and administrative university stakeholders

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana or Indianapolis, Indiana

This position is eligible for remote work, subject to change based on university policy and business needs.  

Advertised Salary

$82,000 - $92,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Advanced

FLSA: Exempt

Job Function: Information Technology

Job Family: Software/App Design, Dev & Eng

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