Director, Information Technology and Services

Created: April 22, 2016


*Working Title:*


Director, Information Technologies and Services (ITS)

*Faculty Rank:*



*Posting Number:*




*Position Summary:*


Reporting to the Assistant Dean and Chief of Staff, the Director of Information Technology Services (IT Services) is responsible for the planning and management of the department’s activities and employees. The Director provides managerial leadership and expertise in strategic technology management to enhance the growth and effectiveness of the Libraries’ services.

The Director leads and/or oversees the department’s services:

- Accounts, groups, and access for library employees and patrons to IT resources;

- Administrative process support for the libraries;

- Colocation (for servers) for other library teams such as Research and Informatics;

- Consulting and advising for library employees;

- Digital collections and repositories supporting work done in other library areas;

- File hosting for library employees and library materials;

- Information transfer services between library and University IT systems;

- Indexing and discovery services, working with other library units on behalf of patrons;

- Multimedia and A/V support, supporting events and physical spaces in the libraries;

- Office technology for library employees;

- Public technology used by patrons; and

- Web sites for library teams.

The position is responsible for vendor relationships and contractual agreements, including

Cloud-based services, as well as interfacing with other major IT units within the university.

The Director serves as a member of the Library Council, the Library Directors’ Group, and

serves on other Library committees as appropriate.

The Director will lead and manage in the following programmatic areas: Desktop and Commons

Technology, Systems Administration, and Application Programming.

*Required Qualifications:*


- Bachelor’s degree in Computer Science or Management Information Systems or equivalent combination of education and experience required.

- Demonstrate a capacity to translate the Libraries’ vision and strategy for the Information Technologies and Services Department.

- Lead IT Services employees toward successfully achieving the Libraries’ strategy along with its associated goals and objectives.

- Must collaborate successfully with other library units in a supportive, collegial, team-base environment and must proactively forecast their technology needs.

- Ability to create and mane work processes, procedures, and projects at the departmental level.

- Demonstrated ability to manage and oversee complex projects in a fast-paced team environment.

- Must possess strong analytical, interpersonal and problem-solving skills as well as exceptionally strong oral and written communication skills.

- Demonstrated ability to work with employees in articulating and achieving goals.

*Preferred Qualifications:*


- Master’s degree in Computer Science, Library and Information Science, or Management

Information Systems preferred.

- Experience with library systems and digital library management, such as integrated library systems from Innovative Innovative Interfaces, Ex Libris, or SirsiDynix, repository systems such as DSpace, EPrints, and Fedora Commons, publishing systems such as OJS and OCS, content or digital collections management systems such as Drupal and Omeka, interlibrary loan systems and other products typically used in university library settings.

- Demonstrated commitment to user-centered services. Experience with leading staff who analyze and determine appropriate hardware, software, and network infrastructure for implementation.

- Strong knowledge of the life cycle management of digital content; i.e., how digital resources are acquired, described, preserved, and delivered to support learning, teaching and research.

- Demonstrated knowledge of data modeling, database design, and business analysis techniques.

- Demonstrated experience with managing open source software projects. Working knowledge of discovery and indexing applications, such as Apache Solr Lucene.

- Working knowledge of programming techniques and languages, SQL, and managing server systems, particularly in Linux and Unix environments.

- Project management training or certification desired.

*Employment Conditions:*


Must have a criminal background check

*Must have a conviction check:*



*How to Apply for this Job:*


Applications must be submitted online at The application package needs to include a resume, cover letter addressing the candidate’s experience with the responsibilities associated with the position, and the required and preferred qualifications, names of three (3) references and their contact information. Review of applications will begin as received and continue until the position is filled.

*Employee Category:*


Administrative and Professional Faculty

*Appointment Type:*



*Percent Employment:*




*Pay Range:*


$90,000 - $100,000 dependent on qualifications and experience




*Work Location:*



*Work Schedule:*


Monday-Friday 8am -5pm or as assigned

*Posting Date:*



*Job Review Date:*



*Quick Link:*

Last updated: Tuesday, February 28, 2017 23:40 UTC