IT Support Professional II

Description

The Georgia Institute of Technology Library is seeking an Information Technology Support Professional II to help manage client/device management solutions and provide on-site and remote-site technology support. This role will have a primary responsibility to automate and streamline client management tasks, provide Tier I & II technology support, make recommendations for support improvement, and provide non-supervisory guidance to the IT Support Professional I and student worker positions.

This position will be a part of the library's Information Technology & Development department, under the Desktop & Collaboration Services unit, and will partner with library faculty and staff to support the library's technology needs. This position may also be a contributor to the library's renewal efforts and work with cross functional teams to provide technology advice and guidance for new library services and programs. Prior to applying for this exciting opportunity, you are encouraged to learn more about the Library’s Renewal initiative by visiting: http://renewal.library.gatech.edu/.

Located in Atlanta, Georgia, the Georgia Institute of Technology is a leading research university committed to improving the human condition through advanced science and technology. The Georgia Tech Library provides information services and library spaces to some of the nation’s best and brightest college students and world-class faculty and researchers.

To learn more about Georgia Tech or Georgia Tech Library, visit http://www.gatech.edu/ and http://www.library.gatech.edu/


Full position description and how to apply available at Careers @ Tech (Reference Requisition No: 0171905): http://careers.gatech.edu/


The Georgia Institute of Technology is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.