UX Content Strategist (7445)

Description

To Apply, please visit: https://jobs.ucop.edu/applicants/Central?quickFind=58153

Position Summary:
The California Digital Library (CDL) supports the education, research, and public service mission of the University of California in partnership with the ten campus University of California Libraries system. The CDL has four core programs: Access & Publishing; Collection Development; Discovery & Delivery; and the UC Curation Center. As a member of the CDL User Experience (UX) Team, the Digital Communications Specialist will work to collaboratively support the CDL program and service managers in the development, improvement, and maintenance of complex systemwide services, websites, and digital properties. The primary user base for CDL services and programs include UC faculty, students and UC Libraries staff.

The UX Content Strategist will apply advanced knowledge of website design and content strategy to digital communications with the goal of providing clear, compelling and useful information to CDL service users. Draw upon deep knowledge of the complete user-centered design cycle (user research, content strategy and development, and interaction design) to both lead and participate in web and content development projects. Regularly work to solve complex service and communication problems where analysis of situations or data requires an in-depth evaluation of variable and nuanced factors.

The UX Content Strategist will cooperatively develop and oversee an overall content strategy for the primary CDL organizational website, as well as assume responsibility for future site redesign and implementation projects. Ensure that CDL's communications needs and requirements are met through the organizational website and other emerging digital communication channels.


Requirements:
Bachelor's degree in related field, e. g., Design, Human Computer Interaction, Library Science, Information Science, or Visual Design, and at least 5 years experience as a key, hands-on content strategist or web designer working on medium to large complex websites within a multidisciplinary team environment and/or equivalent experience or training.

Deep knowledge of content strategy methods and techniques. Experience in writing content for the web, including a thorough understanding of effective communication in a digital environment.

Advanced knowledge of the of the fundamentals of user experience design, including user research, needs assessment, design, and usability testing. Skilled in diagramming, prototyping and the use of UX design tools and technologies.

Skilled in the fundamentals of visual design and presentation, image handling and the impact of color, font, image treatment and presentation on the overall user experience.

Ability to interpret and analyze organizational needs, user requirements and technical constraints and to identify ways in which web service design can support those needs.

Excellent reasoning and problem solving skills. Demonstrated ability to focus on key issues; able to research, gather, integrate and analyze information from a variety of sources and to recommend reasonable alternatives.

Demonstrated knowledge of design principles and guidelines (i.e., interaction design, visual design, web user interface design, information/data visualization).

Experience in project management, planning, execution and monitoring. Demonstrated understanding of project management concepts and practices. Ability to consistently meet deadlines.

Self-motivated with ability to work both independently and as part of a team. Able to initiate and maintain effective working relationships with colleagues and external stakeholders.

Excellent verbal, written and interpersonal communication skills with the ability to interact and negotiate with constituents at all levels of the organization. Ability to communicate technical information to technical and non-technical personnel at various levels in the organization.

Experience working with and developing library and information services for academic users, including faculty, students and researchers across multiple disciplines (Preferred).

Experience implementing or working with a content management system (Preferred).