Academic Applications Support Officer

0 other recent jobs
Created: July 24, 2012


 Ref.:  QMUL0969

Queen Mary, University of London is the fourth largest College of the University of London and has gained a reputation for the high-quality of its academic teaching and research. It has some 15,000 students studying for undergraduate and postgraduate degrees in three sectors: Science & Engineering; Humanities, Social Sciences and Law; and the School of Medicine and Dentistry. The College has around 3,000 staff, a turnover of £175 million per annum and will join the Russell Group this August.

The IT Services department are seeking to appoint an Academic Applications Analyst to work closely with end users to introduce new applications to support teaching and learning, research and administrative applications critical to the activities of the College. A particular focus is on supporting the server back-end for systems like the virtual learning environment (e.g. Blackboard, Moodle), lecture capture system (e.g. Echo360), examination software (e.g. Speedwell), institutional repository and library systems (e.g. Endeca, DSpace, Primo) and systems to support research administration. An excellent working knowledge of web services ( e.g. Apache, IIS, Tomcat and Java) and application system administration on Linux and/or Windows server operating systems will be required including some knowledge of associated database technologies. The role will involve maintaining existing applications as well as taking prospective applications from requirements specification and design through to final implementation and delivery of the service. The ability to identify customer requirements and use project management methodology to implement solutions are also key functions for the role.

The successful applicant should be educated to degree level or equivalent or have substantial experience built up by working in progressively more challenging IT roles.  Furthermore you should have experience of successful identification, diagnosis, management and resolution of server-based application problems to ensure the effective and efficient delivery of service to customers, a customer-centred approach is a must.

Queen Mary IT Services is expanding and undertaking an exciting transformation rationalising and consolidating disparate technologies and services.  The College has committed to considerable investment in IT and this post will be subject to an internal restructure within the next 18 months.  The vision "Working in partnership to deliver a valued and effective experience of IT" describes our goal.

The advert will run for a period of three weeks from the 23rd July until the 13th August. Shortlisting will occur week commencing 20th August with successful candidates invited for interview on the 29th, 30th and 31st August.

These posts are full time and permanent. Starting salary will be in the range £33,944 - £39,963 per annum inclusive of London Allowance. Benefits include 30 days annual leave, defined benefit pension scheme and interest-free season ticket loan.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

Application enquiries should be addressed to

To apply, please visit the Human Resources website on and search for reference QMUL0969.

The closing date for applications is 13th August 2012.  Interviews are expected to be held shortly thereafter.

Valuing Diversity & Committed to Equality

Last updated: Tuesday, February 28, 2017 23:47 UTC