Systems Librarian (Product Ops)

Ottawa
3 other recent jobs
Created: July 20, 2012

Description

LAC Group seeks a Systems Librarian (Product Ops) for a prominent library technology solutions organization in Northern California. The ideal candidate for this position will be an enthusiastic individual who enjoys working in a challenging, fast-paced, collaborative environment.

Please note: Remote employment is not available.

Responsibilities:
  • Provide extensive email and phone customer support to libraries using software products on large multi-user UNIX systems.
  • Coordinate support of integrated products.
  • Implement and configure options and software for new installations in production and beta environments.
  • Participate in the development and support of connector technology
  • Provide instruction to staff on features and functionality.
  • Assist in the creation and ongoing development of processes and procedural documentation for internal and external use.
  • Facilitate communication between various departments.
  • Other service and support tasks as needed.
Qualifications:
  • MLS, MLIS, Computer Science degree or equivalent. Working knowledge of library operations strongly preferred.
  • Proficiency with UNIX, Apache, Tomcat, SQL queries.
  • Familiarity with Web Services models & AJAX technologies, HTML, XHTML, XML, CSS, & JavaScript
  • Experience with Open URL and link resolver technologies preferred.
  • Problem-solving skills and attention to detail.
  • Facility for learning new technologies.
  • Excellent written and oral communication skills.
  • Demonstrated commitment and ability to provide exceptional customer service in a rapidly changing environment with competing priorities and deadlines.
  • Scripting skills highly desirable.
  • Ability to work independently with minimal supervision while being a positive and supportive team member.
LAC Group is an Equal Opportunity Employer who values diversity in the workplace

Last updated: Tuesday, February 28, 2017 23:47 UTC