Senior Systems Administrator

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Created: August 19, 2011


[please excuse cross-postings]

Z. Smith Reynolds Library, Wake Forest University is seeking a Senior Systems Administrator, as described below. ZSR Library has been a leader in moving library services to the cloud and currently hosts many of our services on Amazon's E2. Applications are accepted through the Wake Forest HR website<>.


*Senior Systems Administrator *

*Position Summary:* The Senior Systems Administrator manages key information systems for the Library that support the academic needs of students, faculty and staff. Performs system administration including: system design, development, testing, implementation and regular system maintenance in a cloud-based environment. Consults and collaborates with staff and faculty on library Information Technology initiatives. Reports to the Assistant Director, Technology Services.

*Essential Functions:*

- Responsible for managing a wide range of library systems which can include discovery systems (Summon, VuFind), integrated library system (Voyager), pay for print, (Pharos) remote storage inventory management (AIMS), interlibrary loan and document delivery (ILLIAD), and electronic reserves (ARES); works with units throughout the library on a wide range of systems-related projects; develops technical documentation and training relating to technology services and uses it to ensure quality control of projects. - Maintains the integrity of information and protects library data through system security management processes. - Performs development activities and systems analysis related to overall library Information Technology (IT) needs; designs, implements, recommends, and manages software to extend and integrate commercial, open source, and locally developed software. - Performs regular system maintenance activities, such as backup/restores/ performance monitoring, etc. - Collaborates with university libraries, Information Systems, and other university units to support and develop library & university IT initiatives. - Troubleshoots technology problems for patrons and library staff; participates in on-call nights and weekends rotation for emergency technology support to the library; actively participates as part of a team that supports a broad range of electronic products, services and hardware throughout the library. - Participates in outreach, marketing, assessment and other library initiatives; contributes cooperatively to library-wide initiatives; participates in team and library-wide activities; serves on library committees; demonstrates commitment to continual professional Performs other related duties as assigned. - Performs other related duties as assigned.

*Education/Experience: *Bachelor’s degree with specialized training in the field of information technology, plus a minimum three to five years of progressively responsible experience performing systems administration duties. Significant scripting experience using advanced techniques. Experience with database design, reporting, and management and client reporting applications required. An equivalent combination of education and experience may be accepted.

*Knowledge/Skills/Abilities: *

- Demonstrated proficiency in server management including Linux/Unix administration, shell scripting, web and Java server administration, and Windows server management. - Proficiency with relational database management systems (RDBMS) (e.g mysql, oracle, posgres) and relational database languages. - Ability to conceptualize, define and implement interoperable information systems to support library needs. - Proficiency with at least two common web programming languages including Perl, PHP, Python, Java, and JavaScript. - Demonstrated ability to perform operational process analysis and translate into systems requirements and specifications. - Familiarity with selecting, installing and maintaining open-source software. - Ability to innovate to find optimal systems solutions to meet users’ academic needs. - Ability to manage multiple projects concurrently, to set and meet deadlines and to adapt to new and changing situations, priorities and technologies. - Excellent working knowledge of technology and overall IT environment. - Proficiency in application development. - Initiative, energy, enthusiasm, and commitment to supporting the academic and research needs of students and faculty in a liberal arts university through high quality customer service. - Excellent and effective communication (oral and written), organizational, analytical, problem solving, and decision-making skills. - Demonstrated ability to establish and maintain productive working relationships with a diverse employee and user community of faculty, students, staff and administrators. - Demonstrated ability to work effectively, both independently and collaboratively, within a collegial environment. - Strong user-centered commitment to information technology, public service and user satisfaction.

Job location: Winston-Salem, NC Position Type: Full-Time/Regular Benefits Eligibility: Available at full-time University sponsored rates

Salary Grade: ISP

Scheduled Hours: 8:30a.m.-5:00p.m.

Number of months per year: 12

Hiring Range: Commensurate with qualifications. Please Visit Wake Forest HR website for salary ranges.

Number of hours per week: 37.5

Position Closing Date: September 2, 2011 - 5:00p.m.

-- Susan Sharpless Smith Director of Research, Instruction & Technology Services Z. Smith Reynolds Library PO Box 7777 Wake Forest University Winston-Salem, NC 27109 336.758.5828 (office) 336.758.5605 (fax) (website)


Published: Friday, August 19, 2011 12:21 UTC

Last updated: Tuesday, February 28, 2017 23:47 UTC