Business Analyst II

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Created: November 7, 2013



JOB DESCRIPTION: Coordinates efforts to ensure that information systems support departmental objectives and information management needs. Supports efforts to ensure that information systems upholds overall organizational mission and objectives. Works closely with departmental customers to conduct business analysis and identify business objectives and requirements. Assists in the development of technology plans and strategies. Coordinates the planning and implementation of systems related projects. Maintains a high level of client satisfaction with Information Services as provided to assigned clients.
MINIMUM QUALIFICATIONS: Bachelor's degree and five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions OR equivalent combination of experience, education, and training.

1. Broad knowledge of library operations and technologies.
2. Demonstrated ability to meet deadlines and manage multiple priorities.
3. Excellent communications skills and the ability to interact effectively with a diverse group of administrators, librarians, staff, engineers, faculty and students.
4. Preferred:
a. Master’s degree in library science
b. Experience with the Ex Libris suite of library applications, especially Aleph
c. Experience managing complex information technology projects in an academic library environment
5. Capacity to be a great teammate.

As a key member of the Core Services team in the Digital Programs and Services division of the Robert W. Woodruff Library at Emory University, the Core Systems Business Analyst is the critical link between the engineering staff that maintains and enhances the libraries’ search and discovery infrastructure, and the broader community of staff and patrons it serves. S/he helps define our vision of the future of search and discovery in the Emory libraries, and coordinates the execution of journey there.
1. Works with administrators, staff, patrons and the broader academic library community in order to identify needs, opportunities and challenges that can be addressed by the information systems that comprise the Emory libraries’ search and discovery infrastructure (i.e. the Core Services).
2. Works with Core Services engineers to translate business requirements into technical requirements.
3. Coordinates the planning and implementation of Core Services projects.
4. Ensures service enhancements and incident requests are prioritized and resolved. 

HOW TO APPLY: Applications/resumes must be submitted online through and looking for job posting #39733BR.


Published: Thursday, November 7, 2013 14:45 UTC

Last updated: Tuesday, February 28, 2017 23:44 UTC