Library Programmer Analyst

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Created: September 12, 2013


The Health Sciences Library (HSL) at SUNY Upstate Medical University in Syracuse, NY invites applications for the position of Instructional Support Technician. We seek an innovative and dynamic individual with demonstrated experience and strong project management abilities. This position emphasizes a commitment to the HSL team by engaging in pro-active system improvement and custom development work to meet the current and emerging health information needs of the Upstate Community.

This position reports to the library’s Deputy Director and works closely with the library’s document delivery and course reserve departments. Also, this position will work with other technology support staff from Upstate’s Information Management & Technology and Educational Communications department, and library system vendors.

Responsibilities include administration of the library’s ILLiad and Ares systems; providing back office support for transaction and workflow management; troubleshooting problems with library system and computer hardware and peripherals; performing database queries and data analysis to assess system performance and library service goals; write custom computer scripts and programs to meet the technological needs of the library; install system software, patches, and updates; perform data backup and secure systems; write documentation for systems and train staff on system procedures.

The successful candidate will be forward thinking, motivated, flexible, and excited to work in a collaborative, rapidly evolving team environment. They will exhibit the capacity to thrive in the fascinating, ambiguous, future-oriented environment of a regional medical system and respond effectively to changing needs and priorities.

Bachelor’s degree in computer science or equivalent combination of education and work experience. Three to five years of experience with system administration responsibilities. Experience with Linux operating systems, PHP and shell scripting, cron scheduling, and Apache HTTP Server. Strong organization and interpersonal communication skills. Experience with Web languages and codes such as XML, HTML, CSS, Javascript, etc.

Experience working in a library (especially document delivery.) Knowledge of library systems such as ILLiad, Ares, EZProxy, Aleph, etc. Experience writing Lua scripts. Knowledge of copyright/intellectual property law and guidelines. Knowledge of Microsoft Windows Server, .NET, or MS-SSRS. Knowledge of Pharos or other print management systems. Knowledge of Cascade or other content management systems.

The SUNY Upstate Medical University is Central New York’s only academic medical center and the region’s largest employer. Our community includes a 25 county service area, colleges of medicine, nursing, allied health professions and graduate studies, a 400 bed tertiary care hospital, Golisano Children’s Hospital and the 300 bed Community General Hospital. For more information, please visit us at

Initial appointment will be at the rank of Instructional Support Technician (SL3.) Salary is competitive and dependent upon qualifications. Excellent benefits package includes TIAA-CREF and other retirement options. Position is open until filled.

For additional details and to apply online, go to...
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- enter Job Number (F1 ID) 036775


Published: Thursday, September 12, 2013 17:28 UTC

Last updated: Tuesday, February 28, 2017 23:44 UTC