Collection Management & Metadata Services Manager

Description

Join a progressive library team at the Scottsdale Public Library. 

This position directly supervises the Collection Management Coordinator and Metadata Services Lead Librarian. It oversees a $1M+ materials budget, acquisition and processing procedures, the digitization program and general work flow in these areas. It directs responsible spending, understands and abides by purchasing regulations and oversees contract administration with materials outsource vendors. It focuses on mentoring staff, as well as hiring, training and scheduling staff.

The Scottsdale Public Library serves over 1.5 million visitors annually, has a physical collection of 500,000+ items and an e-collection of 100,000+ items. This position is one of a kind with specific responsibilities. It advocates for the library and leads in the development and implementation of new and/or enhanced services. A Collection Management & Metadata Services Library Manager assists the Library Director in the administration of the City's Library services.

Minimum Requirements

Education and Experience:
A Master's degree in library science from an ALA accredited university, or a Master’s degree in a related field, and five (5) years of progressively responsible library experience, including at least two (2) years of supervisory responsibilities.

Licensing, Certifications and Other Requirements:

• A valid driver license with no major driving citations in the last 39 months may be required.
• Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.
• Knowledge, Skills and Abilities
• Knowledge of:
• Principles, library policies, best practices, trends and current professional library theories and issues.
• Customer service principles and practices with dedicated emphasis towards excellence in service delivery.
• Current and emerging models, practices, and tools used by public libraries for the access and discoverability of resources.
• Library resources, both digital and physical, with proven ability to research, retrieve, evaluate, and utilize.
• Supervisory techniques and practices.
• Development of community outreach services to promote library usage.
• Contract administration.
• Relevant technology and computer literacy including Microsoft Office software, digital devices, and Integrated Library Systems (ILS) software.

Ability to:

• Provide leadership and embrace risk taking, innovation, collaboration and change.
• Listen, communicate and positively interact with internal customers, external customers and vendors.
• Supervise staff.
• Analyze, take ownership and resolve requests and issues using critical thinking skills.
• Present programs to a variety of audiences (both internal and external).
• Proactively and continually develop and enhance professional skills.
• Operate with minimum supervision and work in a team environment to build partnerships, find solutions and make service enhancements.
• Manage projects by applying critical thinking and analytical problem solving skills.
• Engage in emerging technologies including social media outlets.  
• Analyze community needs and demographics.
• Manage employees who themselves have supervisory responsibilities.
• Assess staff skill levels, provide education and training, and establish individual developmental programs.
• Contribute strategic thinking in order to aid the Library Director in short and long term planning.
• Serve in absence of a Senior Manager.

Essential Functions

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following tasks:

• Provide and model exceptional customer service by making the customer the first priority.
• Establish, maintain, and foster positive, harmonious, professional, and effective working relationships.
• Manage, create and/or deliver exceptional programming and educational opportunities within the library, through community outreach, and virtually.
• Teach and collaborate with customers, staff, and a variety of organizations to create content, to be effective consumers of information, and to be a lifelong learner.
• Communicate library policies and procedures and request compliance with Library Rules of Conduct.
• Performs daily duties in a manner consistent with the Library’s mission, goals, and objectives.
• Meet diverse community needs, expose the libraries' rich collections and resources to the community and continually learn and apply new technologies.
• Select, train, evaluate, and supervise paraprofessional and professional staff. Identify, implement, and monitor disciplinary action when required.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for budget items; monitor and control expenditures.
• Develop requests for proposals; negotiate, review responses, monitor and oversee contracts
• Identify, plan and oversee projects including grants.
• Communicate regularly with staff who use collection management software to monitor material levels.
• Provide in-depth reference and readers’ advisory service to patrons; plans special displays,
• Supervises and coordinates staff. This may include mentoring, recommending, and/or delivering training, and assigning work.
• Participates in employee evaluations up to and including preparation and delivery of written performance appraisals.
• Works with staff to grow and develop each employee’s performance.
• Works with employees to correct deficiencies and identify corrective actions.
• Recommends and implements employee recognitions and rewards or, in some instances, disciplinary procedures.
• Often participates in the hiring process up to and including the hiring decision.
• Perform other duties as assigned.