Digital Content Specialist

Description

Job Summary

This position is responsible for assignments designed to manage and extend NARA’s collaborations with Wikipedia/Wikimedia and related projects. There may also be involvement in activity on other social media and online access platforms depending on NARA's participation, collaborations, and projects as directed.. To support these efforts, the Office of Innovation develops, maintains and coordinates: the description program; agency-wide business architecture; metadata standards and authorities; and provides internal digitization labs, intranet, and social media programs.

Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.

Duties

• Working on NARA’s social media efforts in collaboration with other NARA units (e.g., Research Services, Presidential Libraries, Legislative Archives and Information Technology) as well as the Wikimedia Foundation/Wikipedia, other Federal organizations such as the Library of Congress and the Smithsonian, other archives (state/local/university), and organizations such as OCLC and the Society of American Archivists (SAA).
• Participating in new or existing WikiProjects related to increasing access to archives collections and services.
• Responsible for the online image and reputation of NARA on Wikipedia and other platforms. Creating NARA policies governing the use of social media and social networking websites.
• Analyzing the intricacies of NARA’s online presence and determining ways in which to grow engagement with stakeholders.
• Implementing strategies to effectively use and share explicit and tacit knowledge in an online environment and facilitates the sharing of best business practices.
• Providing support/assistance in creation and implementation of Wikipedia/Wikimedia strategies and directions NARA may pursue including possible contributions to the creation of metadata standards or adoption of existing standards.
• Defining key performance indicators and implementing enterprise level measurement, analytics, and reporting methods to gauge Wikipedia project success.
• Performing outreach to NARA staff to explain Wikipedia’s practices, providing training throughout the organization on best practices for creating, managing, monitoring, and providing content for Wikipedia/Wikimedia use.
• Coordinating marketing events with online activity and tracks the analytics of Wikipedia influence and distribution channels.
• Organizing special events, such editing challenge days or scanathons for the Wikipedia community; sharing the experience with NARA, the Wikipedia community, and the public via presentations, videos or social media.

Qualifications Required

GS-09 - Candidates must have had one (1) year of specialized experience equivalent to at least the next lower grade level (GS-07). Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position as described above, and that is typically in or related to the position to be filled.

Examples of specialized experience for this grade level include: creating guidelines and procedures used to provide access to informational, historical, and educational materials in an online environment; using Wikipedia/Wikimedia practices in creating and editing templates; organizing and/or participating on WikiProject pages and facilitating content development; utilizing Wikipedia/Wikimedia concepts, processes, tools, and technologies; leading, organizing, or participating in outreach and collaboration events between organizations or communities and Wikipedians; knowledge of HTML and XML and application of metadata; utilizing Sharepoint, Excel, Word, Powerpoint, and/or other collaboration software.