Supervisory Information Technology Specialist

Washington, D.C.
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Created: April 2, 2013


This position is located in the Smithsonian Institution's Freer Gallery of Art and the Arthur M. Sackler Gallery (FSG), Network Services Division.  The incumbent serves as the head of Digital Access and Outreach with responsibility for long-range planning, direction and implementation of the museum's' digital strategy.  The incumbent reports to the Director of the FSG.

The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.
  • Oversees operations of the Digital Access and Outreach offices implementing technology strategy and leading digital initiatives.
  • Advises leadership about new web technologies, new media products, and new ways to build and extend the Freer/Sackler brand into the virtual environment.
  • Develops and leverages a wide network of external contacts and partnerships to advise and assist the museums.
  • Advises on the technical architecture, standards, and tools required to manage the digital assets of the museums.
  • Supervises a staff of eleven or more.
  • Responsible for the budget: determines program resources needed to achieve museum priorities.
Experience: One year of full-time experience at or equivalent to  the Grade-13 level that is close or similar to the work of this job. The experience includes providing direction, implementation, and management of a museum's digital strategy to include information technology (technological resources and infrastructure), web (including mobile sites), social media, apps, multimedia (video, augmented reality, etc.) and educational technology for use in the galleries and online.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Note:  Your qualifying experience must also demonstrate each of the following as it relates to the position: 
  • Attention to detail
  • Customer service
  • Oral communication
  • Problem solving
Qualification requirements must be met within 30 days of the job announcement closing date.

Your resume will be used to evaluate your experience, education, and/or training that address the competencies below:
  • Knowledge of digital access and outreach within a museum.
  • Skill as a conceptual strategic planner.
  • Skills in oral communication and collaboration.
  • Skill in conducting cost/benefit analysis and assessing emerging technologies.
  • Skill in supervising/managing a staff.
  • Ability to manage and prioritize a portfolio of projects.


Published: Tuesday, April 2, 2013 09:22 UTC

Last updated: Tuesday, February 28, 2017 23:45 UTC