Head of Discovery Services

Description

University of Houston (UH) Libraries seeks a collaborative, forward-thinking leader for the role of Head of Discovery Services. Reporting to the Associate Dean for Collections Strategies and Discovery (CSD), this position provides strategic leadership for discovery systems and electronic resource access services, ensuring effective discovery experiences by leveraging tools and services that support access to Libraries’ collections and global scholarship.

The successful candidate will establish departmental priorities and manage the daily operations of the Discovery Services department in alignment with CSD portfolio priorities and the Libraries’ strategic plan. In partnership with colleagues from across the CSD portfolio, the Libraries and the UH System, the Head of Discovery Services enables accessible and interoperable discovery experiences through proactive management, data-informed decision-making, and collaborative problem-solving.

Key responsibilities include leadership of electronic resource access and troubleshooting; oversight of technical configurations and continuous improvement of discovery experiences; promoting shared understandings of the features and limitations of discovery tools across the university community; and conducting user experience assessment of discovery pathways to inform service enhancements. The Head of Discovery Services is responsible for effective documentation and succession planning and provides personnel management of the department, including coaching and support for goal setting and professional development.