Tessitura Administrator

Description

The Folger Shakespeare Library, located on Capitol Hill in Washington, DC, seeks a Tessitura Administrator to support and advance the organization’s use of the Tessitura CRM as part of our IT team. Reporting to the Head of IT, the Tessitura Administrator is the organization’s technical steward for the Tessitura CRM. This role focuses on system configuration, data governance, integrations, reporting, testing, and documentation. The Tessitura Administrator partners with teams across the institution to understand business needs, translate them into clear technical specifications, and implement structured, well-documented changes that improve data reliability and operational consistency.  

This is a platform-level role: the administrator supports system logic, configuration standards, and data quality, while operational activities such as event builds, season setups, pricing configuration, and ticketing workflows remain owned by the relevant team. The individual will be working with departments across the entire institution, including Visitor Experience, Folger Institute, Education, Artistic Programs, Development, Marketing and Communications, and Finance. The position requires strong technical skills, analytical discipline, and the ability to communicate clearly with both technical and non-technical users. 

Learn more and apply here: https://amherst.wd5.myworkdayjobs.com/en-US/FSL_Employment_Opportunities/details/Tessitura-Administrator_JR6618