User Experience & Assessment Librarian

Description

Loyola University Chicago seeks applications for the position of User Experience & Assessment Librarian. Reporting to the Interim Associate Dean for User Services, the User Experience & Assessment librarian has primary responsibility of coordinating the Libraries assessment efforts impacting user experience, overseeing the University Libraries’ assessment activities, including but not limited to library programming, spaces, collections, and services in both physical and digital environments. This is an open-rank library faculty appointment. At Loyola, Librarian is a special faculty designation with opportunities for promotion. 

The Loyola University Chicago Libraries includes Cudahy Library, the Information Commons, and the Library Storage Facility at the Lakeshore Campus in Rogers Park; Lewis Library at the Water Tower Campus in downtown Chicago; the Health Sciences Library on the medical campus in Maywood; and a library at the John Felice Rome Center in Italy. The University Libraries also collaborates closely with the School of Law Library.

RESPONSIBILITIES

• Lead assessment activities which impact user experience in both physical and digital environments, including, but not limited to library spaces, collections, services, and digital presence. 

• Engage with Loyola’s diverse user communities to identify priorities, needs, and experiences related to the University Libraries. 

• Establish partnerships and collaborations with campus assessment initiatives and units, which are responsible for institutional research, learning analytics, and organizational effectiveness. 

• Coordinate data gathering on the use of library services, resources, spaces and web presence, lead data analysis and development of reports. 

• Coordinate the response to recurring national, regional and institutional surveys. 

• Lead the data component of libraries’ strategic planning process and the implementation of data-informed, user-centered action items. 

• Design research projects and instruments, and collect, analyze, and communicate assessment findings to appropriate stakeholders. 

• Provide data and reports for libraries’ publications and or promotion materials as needed. 

• Chair Library Assessment Committee; help build internal capacity for assessment through consultations, training, and support activities. 

• Serve as library liaison, provide educational, research support, and content development services that contribute to student success and faculty productivity. 

• Take initiative and work both autonomously and collaboratively to meet strategic goals, while consistently promoting teamwork, respect, diversity, and inclusiveness. 

• Other duties as assigned 

• Actively contribute to the broader profession through scholarship and service. 

REQUIRED QUALIFICATIONS

• Master’s degree from an ALA-accredited library and information science program, or a graduate degree or professional certification in a related field, combined with relevant library experience. 

• Demonstrated proficiency in designing assessment projects, collecting, and analyzing data 

• Demonstrated experience leading assessment initiatives and setting up benchmarking. 

• Familiarity with assessment instruments such as surveys, focus groups, interviews, rubrics, and balanced scorecards 

• Familiarity with different approaches to assessment such as action research, ethnographic research, user-centered design, collection and use analysis, citation analysis, usability studies, and evaluation design 

• Demonstrated experience with team building, forging relationships, and establishing collaborations with campus partners and other external stakeholders. 

PREFERRED QUALIFICATIONS

• Additional advanced degree 

• Experience working with students from a variety of backgrounds 

• Experience providing library instruction, research support, and/or collection development and or other aspects of library operations 

• Experience with quantitative research using statistical software such as SPSS, SAS, or Stata and/or programming languages such as R or Python 

• Experience with data visualization principles and tools such as Power BI, Tableau, or Gephi 

• Familiarity with regulations and practices designed to protect the welfare and dignity of human subjects and respect the privacy and confidentiality of library users and employees 

• Familiarity with best practices for data collection, management, and storage 

Applicants should submit a current curriculum vitae and a letter of interest to https://www.careers.luc.edu/postings/31818. Applications will be accepted until the position is filled. For full consideration, applications should be received by April 14, 2025. For benefits information see: https://www.luc.edu/hr/benefits/ 

EQUAL OPPORTUNITY EMPLOYER

Loyola University Chicago is an Equal Opportunity/Affirmative Action employer with a strong commitment to hiring for our mission and diversifying our faculty. The University seeks to increase the diversity of its professoriate, workforce and undergraduate and graduate student populations because broad diversity – including a wide range of individuals who contribute to a robust academic environment – is critical to achieving the University’s mission of excellence in education, research, educational access and services in an increasingly diverse society. Therefore, in holistically accessing the many qualifications of each applicant, we would factor favorably an individual’s record of conduct that includes experience with an array of diverse perspectives, as well as a wide variety of different educational, research or other work activities. Among other qualifications, we would also factor favorably experience overcoming or helping others overcome barriers to an academic career or degrees.