UX Strategist

Description

Princeton University Library (PUL) seeks a knowledgeable, collaborative, and curious individual to join the Assessment and User Experience department who will focus on the use and usability of the Library's website. Reporting to the Assistant Director for Library Assessment and User Experience, and working in close collaboration with the Office of Library Communications and Library IT, this position emphasizes user-centered design and supports the ongoing enhancement of the Library’s web platforms. The User Experience Strategist will implement the Library’s web content strategy; collaborate with stakeholders to ensure platforms are useful, usable, and accessible; and align design efforts with user experience and visual identity.

Responsibilities

• Collaborate with colleagues and stakeholders to implement the Library’s content strategy across all platforms, ensuring consistency, accessibility, and positive user experiences.
• Manage and act as Product Owner for the Library’s content platforms including the website, LibGuides, and intranet.
• Support the integration of tools and applications into the website such as: search, digital library, finding aids, catalog, wayfinding, calendaring, space reservations.
• Engage in the cohesive development and implementation of a coordinated design system across library platforms in alignment with Library and University visual identity guidelines.
• Lead web analytics metric coordination and provide regular reporting of user behavior and usage.
• Coordinate accessibility efforts to ensure web platforms comply with accessibility standards.
• Design and conduct user research studies in collaboration with stakeholders and service managers.
• Conduct training and coach content creators on topics such as user experience, service design, writing for the web and accessibility.