Data Migration Specialist

Description

ByWater Solutions is the leader in library automation systems customer support. Our Data team provides industry-leading support tailored to the needs of each library. Data Migration Specialists are critical points of contact for our partners during their migration to Koha. They work closely with our library partners to translate and migrate legacy library data to Koha and assist partners with data issues.

Key Responsibilities:

● Determine the root of support ticket issues and resolve the problem

● Identify and submit bugs within development projects and community code

● Determine the requirements needed to achieve the goal the partner is seeking

● Manage the migration process from start to finish, communicating frequently with partners and

   colleagues on the status of the data migration

● Perform data migration of library data from a variety of legacy library systems to Koha, utilizing Perl

  scripts, SQL, and other tools

● Set partner expectations and assist with change management with migrating libraries

● Ensure timely and accurate completion of migrations

● Other duties as assigned

Required Qualifications:

● Bachelor’s Degree in a related field

● Demonstrated knowledge of library operations

● Ability to handle assigned tasks independently and collaboratively across departments

● Excellent communication and interpersonal skills

● Strong analysis and troubleshooting skills

● Ability to write, troubleshoot, and optimize SQL complex queries for customer-requested reports in Koha

● Ability to use SQL and Perl scripts to perform data updates via a command line interface

● Strong organization skills with the ability to prioritize and manage multiple projects simultaneously

● Ability to work in a continually changing, customer-focused environment.

Preferred Qualifications:

● Master of Library Science (MLS or MLIS)

● Demonstrated ability to manage complex data migrations

● Familiar with project management and ticketing software

● Experience with the Koha library management system

● Working knowledge of Perl and Linux