Library Night Supervisor

Description

Quick Link: https://jobs.hr.txstate.edu/postings/48329

Job Description:

Texas State University Libraries is seeking a Library Night Supervisor for the Alkek Library. This position serves as the main point of contact for Alkek Library during evening and weekend hours. Responsibilities include providing supervision of student workers, general building safety, and operations during evening and weekend hours. The Library Night Supervisor also works with UPD and building security to ensures the safety and security of the Alkek Library. The position is a part of the library service team and is expected to staff the Ask Alkek service desk, provide basic reference, and technology assistance to library users.

Job Duties:

• Serve as main point of contact for building personnel on evenings and weekends as well as coordinate the evening operations of the Ask Alkek Desk.
• In conjunction with the security guard (when applicable), handle noise complaints and resolve conflicts as they arise.
• Provide exemplary customer service to patrons in person, by phone, by chat, or email regarding all aspects of Ask Alkek service.
• Coordinate service efforts with other service points in the building.
• Perform library circulation duties such as check out/in library materials; issue TexShare cards to current faculty, staff, and students; and download and import statistics from the library system to be used in generating statistical reports.
• Acts as night and weekend shift supervisor for student employees at the Ask Alkek Desk and TechSpots.
• Assist in identifying programming opportunities geared toward an evening audience.
• Other duties as assigned.

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• High school diploma or equivalent level of education.
• Ability to work a flexible schedule including evenings and weekends.
• Experience providing customer service.
• Ability to take charge in a stressful situation.
• Ability to supervise others effectively.
• Demonstrated proficiency using Microsoft Office 365 and Teams.

Preferred Qualifications:

• Knowledge of university and library policies.
• Experience working in a library environment.
• Experience working during off-hours.

Additional Information to Applicants:

This position will be required to work evenings and weekends based on organizational needs.

Posting Notices:

You will be required to electronically attach a resume and a list of references.

Legal and Required Notices:

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more! Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program.
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus.
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions.

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.