Systems Administrator

Description

The Rockefeller Archive Center (RAC) seeks a highly self-motivated, process and detail-oriented individual to join its Information Technology team as a Systems Administrator. In this critical role, you will ensure the effective and efficient operation of the RAC’s IT networks, servers and systems by providing overall support of RAC’s IT infrastructure. You will report to the Associate Director for Information Technology and work closely with other members of the IT team and teams across the organization.

We are looking for someone with strong technical and problem-solving skills who has the willingness and ability to take initiative and who can work collaboratively across organizational teams and program areas. The ideal candidate will possess excellent critical thinking skills and will be familiar with both Windows and Linux operating systems. They will show the ability to grow professionally and remain current with emerging technologies and concepts necessary to administer IT systems.

Responsibilities

• Provides overall support of the RAC’s IT infrastructure, including the installation, configuration, operation, maintenance, deployment, and upgrade of RAC servers, systems hardware, software, VOIP, and other related IT infrastructure.
• Creates and maintains system documentation of IT processes, procedures, plans, and configurations, including the development of plans and other requirements necessary for the deployment of systems.
• Actively monitors the service desk to respond and resolve escalated issues. When needed, may be responsible for being the first point of contact for service requests.
• Contributes to the efficiency and effectiveness of systems by researching, testing, and proposing new systems, server technologies, and processes that can improve the current environment.
• Administers the RAC storage systems (PowerStore, S3, EFS, etc.), virtual environments (VMware, EC2, etc.), and active directory, DHCP, Private and Public DNS, and Microsoft Entra.
• Manages and maintains MDM environments. (Intune, Jamf).
• Promotes the use of technology across the organization and assists other teams and program areas with technical needs and analysis in the initiation and planning of various technology related projects.
• Provides leadership and technical expertise across the organization for use of IT systems and software.

Qualifications

Required

• B.A. degree in computer science or related technical field and a minimum of 2-4 years of experience in computer operations, systems administration, and user support.
• Experience with administering Linux, Windows systems, AWS and Azure.
• Experience in automating administrative tasks. (Ansible, AWS systems manager, etc.)
• Demonstrated knowledge of networking systems, firewalls, switches, routers, VPN.
• Demonstrated ability to understand and apply computer technology to accomplish work efficiently using appropriate software.
• Excellent technical, analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple projects simultaneously while maintaining close attention to detail and the ability to meet deadlines.
• Ability and willingness to work both independently and in a team-oriented approach to achieve organizational goals, including the ability to share knowledge and collaborate across teams and program areas.
• Ability and willingness to take initiative.

Preferred

• Knowledge of:
  • Red Hat Enterprise Linux operating systems.
  • Amazon Web Services, (particularly EC2, ELB, WAF, VPC, IaC, S3, ECS, Lambdas, IAM, RDS);
  • Windows Server operating systems, Active Directory; and SAN technologies (SMB, NFS, ISCSI).
  • Knowledge of backup solutions for large storage systems and Virtual Machines (Rubrik).
• Relevant Certifications:
  • Network+
  • CCNA
  • AWS solutions architect
  • RHCSA

Apply here: https://rockarch.org/about-us/employment-opportunities/systems-administrator/