Digital Content Librarian (Librarian I or II; contractually limited term appointment)

Description

Job Title:  Digital Content Librarian (Librarian I or II; contractually limited term appointment)  

Date Posted: 06/25/2024

Closing Date: 07/25/2024

Req ID: 37999

Job Category: Librarian - Contractually Limited Term Appointment

Faculty/Division: Library 

Department: Info. Technology Service

Campus: St. George (Downtown Toronto)  

Are you looking for challenging, meaningful work in a supportive and diverse environment? Are you looking for a career at one of Canada’s top employers? Work where the world comes to think, discover and learn. Consider a career at the University of Toronto.

About the University of Toronto Libraries

The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The system consists of 40 libraries located on three university campuses: St. George, Mississauga, and Scarborough. This array of college libraries, special collections, and specialized libraries and information centres supports the teaching and research requirements of over 300 graduate programs, more than 70 professional programs, and about 700 undergraduate degree programs. In addition to more than 12 million volumes in 341 languages, the library system currently provides access to millions of electronic resources in various forms and over 31,000 linear metres of archival material. More than 150,000 new print volumes are acquired each year. The Libraries' data centre houses more than 600 servers with a storage capacity of 1.5 petabytes.

The Opportunity

The University of Toronto Libraries is seeking a dynamic and innovative individual to join our team as a Digital Content Services Librarian. Reporting to the Web Project Manager and Content Strategy Librarian, this position will play a vital role in supporting digital initiatives, managing online content, and creating documentation with a focus on user-friendly digital experiences. The ideal candidate will have a passion for technology, a strong understanding of library systems, and a commitment to user-focused services.

Responsibilities:
1.    Web and Content Maintenance:

• Create, edit, and audit web content to ensure accessibility and usability.
• Work with ITS (Information Technology Services) Service Managers and UTL Communications to ensure web spaces effectively communicate about library spaces, collections, and services.
• Support the design and maintenance of the library websites, ensuring they are user-friendly, accessible, and up to date.
• Enhance the overall user experience of the website, including navigation, layout, and functionality.
• Implement best practices for search engine optimization (SEO) to improve the discoverability of library spaces and services.

2.    Training and Documentation:

• Create and maintain user guides, tutorials, and training material to support library staff in creating and managing digital content. 
• Conduct training sessions and workshops to educate staff on the use of ITS supported tools and platforms for content delivery.

3.    User Support and Outreach:

• Provide point-of-need support to staff and users, troubleshooting and responding to help tickets for various digital services.
• Collaborate with library departments and academic units to promote library collections, spaces, and services through outreach initiatives.

Required Qualifications:

• Master’s degree in library and information science from an ALA-accredited program.
• Demonstrated commitment to the values of inclusivity, diversity, equity and accessibility
• Proficiency in web development languages such as HTML, CSS, and JavaScript.
• Experience with content management systems, issue tracking tools, and collaboration tools such as Drupal, WordPress, LibGuides, Jira, Confluence and GitLab.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and oral communication skills, with the ability to collaborate effectively with diverse stakeholders.

Preferred Qualifications:

• Understanding of UX principles and methodologies, with demonstrated experience applying them to web design and digital services.
• Knowledge of accessibility standards and best practices for web design.
• Knowledge of emerging trends and technologies in academic libraries.
• Demonstrated experience developing or delivering training sessions and workshops.
• Previous experience working in a library or academic environment
• Experience with wireframing tools such as Figma or Adobe XD would be an asset