Library Program Coordinator for Digital Services

Description

The Palo Alto City Library is hiring a Library Program Coordinator for Digital Services to join our award-winning Digital Services team. Ideal candidates can demonstrate a track record of delivering advanced technology programs, administering websites and coordinating complex projects.

This position will serve in a variety of technology-focused roles, serving both the public and supporting library staff at the Mitchell Park Library and other branches. Ideal candidates are experienced and passionate about sharing new and emerging technologies with a diverse community.

Areas of focus include:

• Website Projects: Serving as the Web Lead, this position works closely with stakeholders to ensure usability and accessibility of our online platforms and adherence to our Web Content Strategy. This work includes both our public website and SharePoint-based intranet.

• Online Resources Coordination: Test, publish and troubleshoot new and existing online resources used by the public.
   
• Public Technology Programing: Coordinating advanced technology programs in our new Reboot Room, this position will leverage their passion for librarianship and technology to build on Palo Alto City Library’s international reputation as a leader in cutting-edge technologies like robotics, coding, web3 and artificial intelligence.

This position reports to the Library Services Manager for Digital Services and is headquartered at Mitchell Park Library.  The position allows for either a Monday - Friday, Tuesday - Saturday or Sunday - Thursday schedule.   Upon completion of training with a highly competent evaluation, the position has the option of working remotely up to two days per week in compliance with the City of Palo Alto Remote Work Policy.

This is your opportunity to join the award-winning team that published the following articles:

1. Beyond the Hype Cycle: Experiments with ChatGPT’s Advanced Data Analysis at the Palo Alto City Library
2. The First 500 Mistakes You Will Make While Streaming on Twitch.tv
3. Public Libraries Leading the Way: VR Hackfest
4. MetaMinecraft: Cybersecurity Education through Commercial Video Games

The first review of candidates will take place on June 24.  For best consideration, candidates should apply by this date as the recruitment may close at any time after this date.

For a full description of benefits and duties, please click here.

Essential Duties:

• Update and maintain the Palo Alto Library website
• Troubleshoot website and digital media platforms
• Implement the Palo Alto Library's Web Content Strategy
• Update and maintain the SharePoint-based intranet
• Test, publish and troubleshoot online resources-based hardware such as robots, 3D printers and VR devices
• Create experiential lessons using new software and hardware for patrons to engage with when visiting the library
• Test and troubleshoot technology
• Plan, coordinate and advertise technology-based programs for library patrons of all ages
• Work with the Digital Services Team to apply for grants and new technologies with industry partners
• Share the work of the Library's Digital Services Team via journal articles and conference presentations

Minimum Qualifications:

Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through:
 

• B.A. or B.S. Degree from an accredited college or university.

and

• Three years of professional experience as a librarian. Master's Degree in Library or Information Science may be substituted for one year's experience.

Preferred Qualifications:

• Experience with HTML/CSS and CMS such as Wordpress
• Experience with at least one programming language, preferably Python
• Experience overseeing virtual teams and intranet projects, preferably using SharePoint, Teams, Office365 and Power Automate
• Familiarity with principles of web usability, user-centered design, accessibility, and SEO
• Experience with project management tools