DevOps Engineer

Description

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research, and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines.  HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

The Library Technology Services (LTS) team at Harvard University is seeking a DevOps Engineer to help us build and deploy resilient services for ensuring the Harvard Library delivers on its mission of supporting world-class research and teaching at Harvard. This role will be responsible for the design, development, support, and evolution of deployment and operations infrastructure within LTS. They will create the systems necessary to effectively and efficiently build, test, release, and deploy software into scalable, reliable, and secure application environments. They will be capable of engaging with projects of varying sizes at any stage in the software lifecycle.

The DevOps Engineer will collaborate with cross-functional teams across all phases of software projects including requirements analysis, design, development, testing, deployment, and maintenance. They will provide leadership in the design and development of comprehensive, innovative, and integrated solutions.

Principal Duties and Responsibilities (Essential Functions*):

• Work closely with software and operations engineering to define and build tooling and automation that simplifies and supports the software development lifecycle, encourages best practices, and smooths the transition to production deployment 
• Build infrastructure as code to ensure consistent and reliable management of application environments, and manage log and metric capture and analysis systems 
• Provision cloud-based infrastructure used to deploy, manage, and scale software applications 
• Design, build, and support efficient CI/CD pipelines 
• Maintain system stability while facilitating software updates and feature deployments 
• Optimize system deployments to balance performance, cost, and security concerns 
• Develop system monitoring and alerting capabilities 
• Troubleshoot and resolve system alerts, failures, and operational inefficiencies 
• Support system and software testing and debugging 
• Integrate cloud-based resources and networks with local and distributed infrastructure 
• Provide support and mentoring for engineering staff in the use of DevOps tools and practices 
• Participate in an on-call rotation to troubleshoot and diagnose production issues

Basic Qualifications

• Minimum of five years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

​​​​​​The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Extensive knowledge of Linux operating systems 
• Proficiency in cloud-based infrastructure (AWS preferred), at least one scripting language (Python, Bash) for automation and DevOps tasks, and infrastructure as code (Terraform, Ansible) 
• Knowledge of containerization (Docker) and container orchestration (Kubernetes) 
• Strong security-first mindset 
• Ability to evaluate and deploy emerging technologies 
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

• Work is performed in an office setting
• Occasionally required to work outside of normal business hours, and may be called during off hours

Additional Information

Please provide a cover letter with your application.

Please note:

• Harvard University requires pre-employment reference and background screening. 
• We are unable to provide work authorization and/or visa sponsorship. 
• This position has a 180-day orientation and review period. 

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.

Work Format Details

HUIT actively supports hybrid work where business needs allow. This position has been designated as a primarily remote position. While this position is primarily remote, travel to campus may be necessary based on business needs and the nature of work. Examples include bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

About Us

More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.  Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.  HUIT’s core values are User Focused, Collaborative, Innovative and Open.

HUIT’s core values are: 

• User-focused 
• Collaborative 
• Innovative 
• Open 

IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/ 

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston