Critical Systems Analyst

Description

See Full posting at: https://careers.nmsu.edu/jobs/critical-systems-analyst-sr-las-cruces-new-mexico-united-states

Join our team in sunny Las Cruces! Experience our vibrant Borderlands culture, amazing food, gorgeous views and modest cost of living while working for a space and land grant University!

Summary:  NEW MEXICO STATE UNIVERSITY LIBRARY Systems Department is accepting applications for a Critical Systems Analyst, Sr. Reporting to the Head of Systems, the Critical Systems Analyst, Sr. is charged with serving as the platform owner and administrator for critical platforms and systems as designated by the Head of Systems.

Classification Summary:
Under minimum supervision performs non routine, complex work. Duties are those associated with a systems administrator or systems analyst. Installs new and/or expands existing personal computer based systems. Determines required software and hardware in conjunction with end users. Programs or selects suitable software to meet user requirements. Installs new and maintains existing hardware. Provides problem-solving support to computer users. Develops and maintains telecommunications systems.

Classification Standard Duties:
Analyzes management needs regarding use of integrated data processing equipment or operations and processes. Investigates, plans, implements, tests, and debugs operating system software. Plans, coordinates, and schedules investigations, feasibility studies and surveys, including economic evaluation of proposed and existing automatic data processing and machine applications. Designs and implements integrated hardware and software computer and information systems to meet organizational requirements. Prepares on-line and hard copy documentation of systems and user applications. Provides instruction and training to users and other employees on day-to-day procedures. Participates in budget planning, implementation, and monitoring for purchase and maintenance of hardware and software. Serves as lead analyst in a design subgroup when appropriate, directing and integrating the work of one or two lower level analysts, each responsible for several programs. Records and maintains hardware and software inventories, site and/or server licensing, and user access and security. May supervise and/or lead lower graded staff and/or student employees. Provides functional direction to lower level technicians on assigned work.Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs problem resolution and provides on-call support for computer/network systems. May train users in use of equipment. May be responsible for monitoring data integrity and system security. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:Five (5) years of experience directly related to the standard duties as outlined.; Equivalency:None; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of current technological developments/trends in area of expertise. Knowledge of customer service standards and procedures.; SKILLS:Records maintenance skills. Skill in budget preparation and fiscal management. Skill in organizing resources and establishing priorities.; ABILITIES:Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to analyze operational requirements and assess data processing technology and capacity requirements. Ability to plan, implement, test, and troubleshoot system software. Ability to supervise and train assigned staff. Ability to develop and write systems and applications documentation and guides for users.

Job Duties and Responsibilities
Reporting to the Head of Systems, the Critical Systems Analyst, Sr. is charged with serving as the platform owner and administrator for critical platforms and systems as designated by the Head of Systems. The Critical Systems Analyst, Sr. shall be responsible those updates, upgrades, and general maintenance operations on these systems that are not the responsibility of the vendor. It shall be the responsibility of the Critical Systems Analyst, Sr. to keep the Head of Systems informed of any upcoming maintenance on such platforms. The Critical Systems Analyst, Sr. is also charged with collaborating with other departments to provide tech support for changes they wish to make within critical systems while ensuring any changes have gone through the appropriate change management procedure before being instantiated in production. The Critical Systems Analyst, Sr. shall serve as the primary contact point for critical systems vendors and will work with the head of Systems and other departments on improving the way in which critical systems are supported and used to further the mission of the library. They shall also serve as the primary expert on critical systems for the Library Systems department. The Critical Systems Analyst, Sr. additionally analyzes management needs regarding use of data processing operations and processes. Investigates, plans, implements, tests, and debugs operating system software. They will prepare on-line and hard copy documentation of systems and user applications, and provide instruction and training to users and other employees on day-to-day procedures. May assist in general security assessment and mitigation efforts. May consult on equipment and other Systems purchasing. The Critical Systems Analyst, Sr. will also record and maintain hardware and software inventories, site and/ or server licensing, and user access and security. The Critical Systems Analyst Sr. will maintain currency of knowledge with respect to relevant state-of- the-art technology, equipment, and/or systems. They will perform problem resolution and provide on-call support for computer/network systems, and perform other duties as assigned.