Product and Research Manager

Description

The Harvard Library Innovation Lab (LIL) seeks a Product and Research Manager to help us build tools and communities for open knowledge. Located at the Harvard Law Library, LIL is a fun and collaborative lab with a broad mission focused on re-envisioning how knowledge is created, preserved, and accessed. Please visit our website at https://lil.law.harvard.edu/ to get a sense of our current projects and activities. 

LIL’s projects can range from large to small and can bring immediate benefit or prototype the future. Passion and creativity are required, as well as the ability to work collaboratively on long-term and short-term projects with a great team. 

Our work is open-source and openly available, with an eye to broad public interest impact. All of our team members participate in choosing and pursuing our research direction, and we welcome applicants with a strong sense of how they seek to make an impact through our work. 

As Product and Research Manager, you will: 

• Serve as product owner for a portfolio of research and development projects on multiple substantive topics. 

• Work with the Product and Research Director, engineering team, and researchers in the lab to prioritize efforts across a range of projects. 

• Participate in user outreach and community development for LIL projects, including social media, blog posts, promoting platforms to potential partners, and coordinating symposiums or workshops. 

• Support and represent projects as an ambassador to LIL’s project partners. 

• Provide tier-two product support in collaboration with the Support Coordinator’s frontline support. 

• Report on user engagement and usage statistics to identify opportunities for enhancements to platform. 

• Draft product briefs to capture objectives, establish success criteria, and identify risks. 

• Run business analyses to define existing markets and quantify opportunity costs in addressing them. 

Basic Qualifications

• Minimum of two years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

We welcome people who have: 

• Passion for libraries and the future of information architecture and civic technology 

• A desire to share work and explore ideas in public settings, including presentations, scholarly seminars at Harvard, and posting to the Lab’s blog 

• Experience with the full life cycle of product development, from exploration to design to implementation to iteration 

Working Conditions

This position may be performed remotely; the option for hybrid work is also available.  All remote work must be performed within a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT and WA). Candidates residing in other states are also encouraged to apply, though would become employees of a third party external payroll company rather than Harvard University.  

Additional Information

This is a three year term appointment with potential for renewal subject to funding and departmental need. 

Given the multidisciplinary nature of our work, we encourage a short cover letter to explain how your career trajectory and interests align with our work and mission. 

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions. 
 
All offers to be made by HLS Human Resources. 
 
Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive. 

Benefits

We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.