Library Enterprise Application Administrator

Description

Job Classification: Enterprise Application Administration 3 (9703EA)
Working Title: Library Enterprise Application Administrator 

Department: Library Enterprise Systems
Service Area: Collections & Content Strategy

External applicants see link: https://hr.myu.umn.edu/jobs/ext/357354

Internal applicants see link:  https://hr.myu.umn.edu/jobs/int/357354

This is a full-time, 12-month, annual renewable professional academic position. The minimum salary for this position is $90,000. The Libraries offer a competitive salary commensurate with experience. Excellent benefits and substantial moving allowance. Hybrid/Fully remote working options available.  Apply by September 20, 2023 to be included in the initial review of applications.

The University of Minnesota - Twin Cities Libraries seeks a collaborative individual for the position of Library Enterprise Application Administrator to provide professional support for developing, maintaining, and troubleshooting cloud enterprise software applications related to the Libraries’ suite of Ex Libris services and applications including Alma, Leganto, Rapido, and Alma Digital. In addition, this position supports and develops business integrations with University systems as well as external library partners, with a focus on interoperability and identity and information security management related to these systems for all system campus libraries. Reporting to the Director of Library Enterprise Systems (LES), this position works closely with departmental and service area staff, and consults with system campus library staff (Twin Cities, Crookston, Duluth, Morris, and Rochester campus libraries, and the Law Library), when appropriate to evaluate needs and processes, and develop and refine workflows, analyses, and reports that benefit the University of Minnesota library enterprise systems.

Located in the Collections and Content Strategy Service Area, the Library Enterprise Systems Department provides enterprise-level information technology systems and services in support of core library operations and, in collaboration with other Libraries units and functions, end-user discovery and access services. The department holds principal responsibility for the enterprise library systems (Ex Libris Alma, Primo VE, Leganto, bX, Rapido, Alma Digital) that undergird numerous library data management, information retrieval, and transactional services for all University system campus libraries including over 7.7 million volumes. It also provides the Libraries organization with data analysis and reporting services related to enterprise systems that, for both strategic and operational purposes, support planning and execution, decision-making, and assessment and evaluation

Key Responsibilities/Duties and Percentage of time (must equal 100%):

Interoperability and integration (50%)

• Ensures overall interoperability of Ex Libris enterprise systems with external systems.
• Develops and maintains Alma integration profiles and application configuration tables related to relevant programs and processes.
• Develops and schedules Alma processes and reports that support timely management and business processes related to all aspects of the Libraries.
• Reviews software update release notes, ensures compatibility, communicates feature changes, and schedules updates in conjunction with department leadership and library enterprise governance groups related to core Ex Libris systems (Alma, Leganto, Rapido, and Alma Digital).
• Works with University-hosted Linux servers and cloud services.
• Evaluates and researches identified issues through TDX ticketing systems, referring problems to vendors at the appropriate time for resolution.

User Identification (20%)

• Collaborates with University Office of Information Technology Identity & Access Management (OIT IAM) and Libraries Information Technology Department to manage Grouper processes that provision users access to library resources for all system campuses.
• Develops and manages processes that update the Alma user database to reflect changes in enrollment and employment status.
• Works with Director, Library Enterprise Systems, and other staff in Student Success (Access & Information Services and Course Materials Services) and Collections & Content Strategy on troubleshooting user issues, as needed.
• Communicates with the Office of Information Technology Integration Team, and Identity & Access Management, to resolve issues.

Information Security (20%)

• Maintains ongoing processes to identify and deprovision Alma enterprise system staff users roles in compliance with Libraries and University standards.
• Ensures compliance with University log management standards by extracting and exporting Alma log data, and working with Ex Lbris on resolving issues.
• Ensures compliance with University data retention policy requirements related to library enterprise systems.

Service to the Libraries, University, and/or the Community (5%)

• Establishes a record of visible active contribution to the Libraries, the institution, and/or the broader community that extends beyond assigned responsibilities.
• Contributes to the University of Minnesota’s commitment to serve the citizens of Minnesota by promoting services and resources that will benefit the broader community.

Professional Development and Contribution (5%)

• Contributes through visible professional activity, particularly as it contributes to the achievement of library and University objectives. Evidence of such contributions would typically include work in relevant professional or scholarly organizations, publications, external training, public speaking and consulting, and/or evidence of scholarly reflection and output.

Qualifications

Required Qualifications

• BA/BS plus at least four years of experience, or master’s degree plus at least two years of experience
• Demonstrated proficiency with programming / scripting languages such as Python, Perl, Bash
• Experience in successful trouble-shooting and problem solving in the context of enterprise systems and data, and with multiple stakeholders
• Commitment to diversity, equity, respect and inclusion.

Preferred Qualifications

• Experience with library management systems
• Experience working in Linux / Unix environments
• Evidence of active participation, involvement, and leadership in local, state, regional, national, or international professional or scholarly associations
• Evidence of successful participation in collaborative projects/work teams
• Project management experience