Manager of Project and Portfolio Management

Description

Reporting to the Managing Director for Library Technology Services, the Manager of Project and Portfolio Management is a member of a high performing leadership team which focuses on development and implementation of world-class solutions to fulfill the mission of the Harvard Library: To advance scholarship and teaching through the collection, creation, application, preservation and dissemination of knowledge.  

The Manager leads a cross-functional team of library technology professionals who support, steward and manage a diverse portfolio of library technology services and platforms through effective technical support, project management, business analysis, Agile process, application design, and outreach and engagement with library and academic stakeholders.  The Manager will provide strategic direction, aligned with the vision of the Managing Director, to facilitate prioritization and delivery of library technology services.  The Manager and their team will be a play a key role in building and maintaining relationships with stakeholders, primarily those in the Harvard Library.  As a member of the LTS extended leadership team and a cross-functional staff, the manager will lead key governance and project portfolio management activities and will help design and implement new project and portfolio management processes at one of the world's most renowned higher-education institutions. 

Principal Duties and Responsibilities:

Portfolio Management

• Evaluate portfolio effectiveness
• Identify and facilitate opportunities for collaboration to strengthen portfolio

Strategic Leadership

• Contribute to the development of new and enhancement of existing processes that promote collaboration and organizational effectiveness
• Serve as liaison to Library and University IT strategic directions and organizational goals working groups

Outreach and Engagement

• Serve as liaison and active member to Harvard Library governance groups, libraries, and archives
• Serve as liaison and active member of Harvard University IT governance and working groups and communities of practice
• Provide accurate, timely, comprehensive visibility into LTS programs and projects

Agile & Project Management

• Design and implement robust Agile and Project Management processes and lead integration across the department
• Develop and manage project intake processes
• Coach and mentor Project Managers, Scrum Masters, and Product Owners
• Create and maintain documentation supporting project management and Agile practice in LTS
• Act as Agile Champion for LTS

Service Management

• Cultivate a service mindset amongst Library Projects team members
• Create and cultivate a service framework by participating in HUIT service offering communities

Team Management

• Provide HR management for a team of 7 professionals
• Provide a cohesive team experience for staff in a diverse set of roles, in a combination hybrid-remote context

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills

The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Demonstrated cross-functional project management experience
• Experience driving organizational change through facilitation and consensus-building
• Demonstrated leadership, collaborative problem-solving, and customer service skills
• Excellent verbal, written, presentation communication skills
• Proven ability to communicate and collaborate effectively with people at all organizational levels
• Experienced with Agile methodologies, processes and tools
• Change management experience, of similar scope and size as Harvard’s, across a large set of diverse stakeholder groups
• Proven track record of success developing and implementing new standards, new or redesigned processes templates, tools, and guidance
• Demonstrated success in staff management, hiring, mentoring, coaching, performance management, professional development and workflow design
• Experience at Harvard or in a complex higher education institution is a plus

Certificates and Licenses

• PMP or other relevant certification and experience preferred, e.g., Scrum Master

Working Conditions

Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department’s current presence on campus.

HUIT actively supports hybrid work where business and team needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA).
 
Travel to campus may be necessary based on business needs and the nature of work. Examples include bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional detail will be discussed during the interview process.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard’s Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.

Additional Information

Please provide a cover letter with your application.

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