User Experience Librarian

Description

The User Experience (UX) Librarian will understand and be able to articulate what a great library user experience should be, and have the desire and ability to translate that knowledge into practice. As a new member of the Strategic Assessment unit, the UX Librarian will play a key role in helping the University Library achieve its strategic vision of facilitating research, teaching, and learning by ensuring user-centered design of Library tools, spaces and services. The UX Librarian will compliment the existing expertise of assessment staff by adding facility in qualitative and ethnographic assessment methods, and skills necessary to assess the usability, adoptability, desirability and value of library programs and services. Outside the assessment team, the UX Librarian will bring user experience skills to bear on the development of online and physical services throughout the organization.

Required Education:
Master's Degree or Equivalent

Preferred Education:
Master's Degree

Preferred Experience:
Some - up to 4 years

Required Knowledge, Skills and Abilities:
Demonstrated skills and knowledge concerning user requirements, usability methodology, focus group methodology, survey methods (including web surveying), and basic analytics/statistics. Portfolio of project examples preferred.
Strong web skills (html, blogging, app use, etc.) and facility with commonly used virtual, physical and social media tools used by academic library customers. Knowledge of interface coding and application development optional but desirable.
Solid understanding of academic library services, and enthusiasm for creating excellent experiences in both physical and virtual environments for all library customers.
Excellent communication skills:
Active listening skills, both in testing scenarios and in liaison and team roles.
Effective facilitator of verbal interaction one-on-one and in small groups.
Ability to summarize complex findings and present results of assessment activities effectively to diverse audiences both within and outside of the Library.
Facility and experience with web communication tools.
Strong interpersonal skills, especially in liaison and team roles. Ability to bridge differences in work cultures between technical/developer staff and public service personnel.
Project management skills preferred, time management skills essential.
Energy and enthusiasm for user-focused design, and commitment to constantly update skills and techniques.
To be considered for this position please visit our web site and apply on line at the following link: jobs.virginia.edu

The University of Virginia is committed to equal employment opportunity for all persons. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 to request assistance.

The University of Virginia is committed to the total development and well-being of all members of the University community students, faculty, staff, and the public. In support of this commitment, the University does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, or status as a disabled veteran or veteran of the Vietnam era. The University of Virginia is an Equal Opportunity/Affirmative Action Employer.