E-Access Management Librarian
Library - E-Resources Access & Discovery
University Job Title
Electronic Resources Access Librarian
None - Not included in the union (Yale Union Group)
Compensation Grade Profile
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University Library System
344 Winchester Avenue
New Haven, CT 06511
Standard (M-F equal number of hours per day)
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Total # of hours to be worked:
Yale University seeks a forward-looking, collaborative E-Access Management Librarian to sustain intuitive, accurate, and stable access to the library’s extensive online collections. On behalf of the Yale Library and its users, the incumbent designs and maintains metadata and linking across multiple e-resource discovery systems. The Yale Library access environment is dynamic and complex; the person in this role must demonstrate flexibility, open-mindedness, and the ability to adapt to changing and new technologies. The successful candidate will play an integral role in creating successful networked access by keeping the needs of Yale’s diverse users at the center of our online environments and services.
Under the direction of the E-Resources Metadata Management Librarian, the E-Access Management Librarian creates and maintains accurate metadata across access systems (e.g., 360Core, EZproxy, Voyager). This librarian gathers and analyzes data from core e-resource access systems and provides recommendations on possible improvements to e-resource access service. Executes complex e-resource projects in coordination with metadata policy and systems committees. Collaborates closely with colleagues in the E-Resources and Serials Management group, Technical Services, and other departments. Plays a leading role on the e-resources troubleshooting team. Stays abreast of emerging trends and best practices related to e-resources.
Hybrid schedule: The Access Team works on site Monday-Wednesday and remotely Thursday and Friday. New librarians will work fully on site for the first 2-3 months of employment and then will transition to the hybrid schedule.
This position will be assigned a rank of Librarian 2 or Librarian 3. Librarian ranking information can be found at http://bit.ly/YULRanksPromotions
1. Uses expert knowledge of e-resource licensing and access models to create and maintain accurate metadata across access systems, including the knowledge base (360Core), the integrated library system (Voyager), the Database A-Z list, discovery systems (Summon and web), and proxy (EZproxy and Lean Library) platforms. 2. Leads the e-resources troubleshooting team, analyzes problem trends and exceptions, and provides user-centered problem resolution. 3. Designs and leads regular training for troubleshooters and frontline staff to address emergent problems and ongoing needs. 4. Communicates and collaborates with internal and external stakeholders to resolve complex and ambiguous issues in a timely manner. 5. Gathers and analyzes data from core e-resource access systems and collaborates with key partners across the library in order to continuously improve access and fulfillment. 6. Stays abreast of emerging trends and best practices related to e-resources. 7. Plays an active role in e-resource related projects and initiatives as assigned.
Required Education and Experience
1. Master's degree from an ALA‐accredited library school. 2. Conceptual and practical knowledge of the technologies used to manage and access e-resources and the relationships among them. 3. Ability to exercise independent judgment and decision making in a complex, tightly integrated technical environment, demonstrating a high level of tolerance for complexity and ambiguity. 4. Ability to communicate professionally, promptly, and consistently, verbally and in writing, with a broad range of internal and external audiences; ability to tailor message(s) to the circumstances and audience. 5. Demonstrated abilities in problem solving, organization, and analytical skills; demonstrated ability to recognize familiar patterns and also identify exceptions to the pattern. Yale University assigns ranks to librarian positions based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: http://www.library.yale.edu/about/departments/lhr/rank.html.
Required Skill/Ability 1:
2 years of professional experience. Experience creating and editing metadata; demonstrated ability working with current metadata standards, e.g. MARC, RDA, KBART, OpenURL.
Required Skill/Ability 2:
Conceptual and practical knowledge of the technologies used to manage and access e-resources and of the relationships between them. Understanding of standard usage metrics such as COUNTER data, EZproxy log files, or Google Analytics. Ability to apply this knowledge in accordance with Yale Library’s priorities and strategic goals.
Required Skill/Ability 3:
Evidence of ability to assess, analyze, plan, and solve problems creatively and collaboratively in a complex, rapidly changing environment. Ability to analyze and synthesize data to support decision making about policies and system administration. Ability to initiate and complete projects in a timely manner.
Required Skill/Ability 4:
Ability to communicate professionally, promptly, and consistently, verbally and in writing, with a broad range of internal and external audiences; ability to tailor the message(s) to the circumstances and audience.
Required Skill/Ability 5:
Demonstrated record of designing projects and bringing them to a conclusion in a timely fashion.
Preferred Education, Experience and Skills:
Demonstrated experience working in a knowledge base and in the cataloging module of an ILS. Demonstrated experience maintaining EZproxy. Demonstrated experience with MARCEdit. Demonstrated ability to troubleshoot e-resource access issues.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
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Published: Wednesday, November 2, 2022 16:01 UTC
Last updated: Wednesday, November 2, 2022 16:01 UTC