IT Systems Administrator

Description

SYSTEMS ADMINISTRATOR

POSITION SUMMARY

Under the management of the Information Technology Department Head, the Systems Administrator is responsible for the development, maintenance and upkeep of the Library’s network, servers, and endpoint systems. The Systems Administrator must be able to diagnose and respond to problems with systems that are noticeable to a significant part of the organization and large numbers of patrons.  This position is a regular full-time position and is exempt from overtime under FLSA guidelines. The nature of the work requires evening and weekend hours.

REQUIRED QUALIFICATIONS AND SKILLS

·         A bachelor's degree in computer science, information systems, a related field, or equivalent experience and certification including the skills a person would have typically acquired from pursuing such a degree.

·         One year of experience administering network, server, printer, and desktop systems, including:

o   Microsoft Windows, Active Directory, Exchange

o   Microsoft System Center Configuration Manager

o   Microsoft Desktop Operating Systems

o   VMware vSphere and SAN technologies

o   Firewalls, Routers, switches, and access points

o   VPN configurations

o   Disk and tape based enterprise backup systems

o   Print management systems

o   Microsoft Office and other productivity applications

SCHEDULED HOURS AND COMPENSATION

·         Monday – Friday, 8:30 AM – 5:00 PM; occasional evenings or weekends

·         $51,300 – $62,800 per annum

·         Paid vacation time, sick leave, personal business days, holidays (including birthday and discretionary holiday)

·         Health Care Coverage, prescription coverage, dental insurance, long- and short-term disability, term life insurance, employee assistance program (EAP)

·         Defined contribution retirement plan with matching funds up to 5% of salary per annum

APPLICATION INFORMATION:

Only complete application packets (that include a current CPL application form, resume and cover letter) received or postmarked by 9:00 PM on Friday, August 12, 2022 will be considered. Incomplete application packets will not be reviewed.

Submit complete application packets to:

Marian Nicholson – Business Services

Canton Public Library

1200 S. Canton Center Road

Canton, MI 48188

jobs@cantonpl.org

FULL JOB POSTING

PRIMARY DUTIES AND RESPONSIBILITIES

·         Administers the library’s server and network infrastructure, including:

o   Wired and wireless network equipment.

o   Windows and Linux Severs (stand-alone, and virtual machines).

o   Applications and devices.

o   Enterprise backup systems.

·         Assists in crafting the library’s technology roadmap.

o   Evaluates technology product options and recommends solutions.

o   Works with the IT department and library staff to implement new solutions.

·         Maintains and supports use of staff and patron computing environments.

o   Resolves hardware, software, and network problems.

o   Diagnoses problems and coordinates problem resolution with affected staff, patrons, and vendors.

o   Assists in administration and maintenance of the library’s integrated library system.

o   Creates and maintains technical documentation for systems.

o   Assists staff with use of software, hardware, and devices.

o   Provides second-tier support for patron use of technology.

GENERAL DUTIES AND RESPONSIBILITIES

·         Stays informed of library news and events via review of all forms of library communication: website, email, staff intranet, library newsletter and blog.  Contributes content as appropriate.

·         Serves on workgroups/committees and participates in initiatives as assigned, both within the library and with outside entities, partners, or associations.

·         Participates in staff training, committees, work groups, blogging, and accepts other assignments or duties in support of the library’s goals and objectives.

·         Enforces library policies using a polite and professional approach.

REQUIRED QUALIFICATIONS AND SKILLS

·         A bachelor's degree in computer science, information systems, a related field, or equivalent experience and certification including the skills a person would have typically acquired from pursuing such a degree.

·         One year of experience administering network, server, printer, and desktop systems, including:

o   Microsoft Windows, Active Directory, Exchange

o   Microsoft System Center Configuration Manager

o   Microsoft Desktop Operating Systems

o   VMware vSphere and SAN technologies

o   Firewalls, Routers, switches, and access points

o   VPN configurations

o   Disk and tape based enterprise backup systems

o   Print management systems

o   Microsoft Office and other productivity applications

·         Excellent interpersonal, communication and presentation skills.

·         Strong commitment to quality user services.

·         Exhibit punctuality and dependability.

·         Consistent display of public service attitude that reflects the library’s values.

·         Ability to work creatively, collaboratively and effectively with staff.

·         Strong analytical and problem solving skills.

·         Organizes, analyzes, interprets and exchanges complex, technical information.

·         Remains informed of trends in information technology.

PREFERRED QUALIFICATIONS

·         Two years’ experience administering network, server, printer, desktop and deployment systems.

·         Strong working knowledge of:

o   Scripting and programming languages Including: SQL, PHP, Python, Powershell, bash, and C#.

o   Routers, switches, and wireless access points.

o   Microsoft SharePoint.

o   Veeam backup and replication.

ESSENTIAL PHYSICAL FUNCTIONS

·         Sufficient clarity of speech and hearing which permits the employee to communicate in writing and verbally.

·         Sufficient vision, which permits the employee to produce and review a wide variety of materials in both electronic and hard copy form.

·         Ability to work effectively under stressful conditions in a fast-paced environment.

·         Ability to sit, stand, and walk for long periods, and the ability to bend, reach, stoop, or crouch.

·         Ability to lift and carry equipment weighing up to 50 lbs.

Canton Public Library is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description is not a contract between the library and the employee, nor an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas. The library reserves the right to revise this job description at its discretion.