E-Access Management Librarian

Description

Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.

E-Access Management Librarian Position Focus:

Yale University seeks a forward-looking, collaborative E-Access Management Librarian to sustain intuitive, accurate, and stable access to the library’s extensive online collections. On behalf of the Yale Library and its users, the incumbent designs and maintains metadata and linking across multiple e-resource discovery systems. The Yale Library access environment is dynamic and complex; the person in this role must demonstrate flexibility, open-mindedness, and the ability to adapt to changing and new technologies. The successful candidate will play an integral role in creating successful networked access by keeping the needs of Yale’s diverse users at the center of our online environments and services. 

Under the direction of the E-Resources Metadata Management Librarian, the E-Access Management Librarian creates and maintains accurate metadata across access systems:

•  Uses expert knowledge of e-resource licensing and access models to create and maintain accurate metadata across access systems, including the knowledge base (360Core), the integrated library system (Voyager), the Database A-Z list, discovery systems (Summon and web), and proxy (EZproxy and Lean Library) platforms. 
•  Leads the e-resources troubleshooting team, analyzes problem trends and exceptions, and provides user-centered problem resolution. 
•  Designs and leads regular training for troubleshooters and frontline staff to address emergent problems and ongoing needs.
•  Communicates and collaborates with internal and external stakeholders to resolve complex and ambiguous issues in a timely manner.
•  Gathers and analyzes data from core e-resource access systems and collaborates with key partners across the library in order to continuously improve access and fulfillment. 
•  Stays abreast of emerging trends and best practices related to e-resources. 
•  Plays an active role in e-resource related projects and initiatives as assigned.

Required Education and Experience: 

•  Master's degree from an ALA‐accredited library school. 
•  Conceptual and practical knowledge of the technologies used to manage and access e-resources and the relationships among them. 
•  Ability to exercise independent judgment and decision making in a complex, tightly integrated technical environment, demonstrating a high level of tolerance for complexity and ambiguity.
•  Ability to communicate professionally, promptly, and consistently, verbally and in writing, with a broad range of internal and external audiences; ability to tailor message(s) to the circumstances and audience.
•  Demonstrated abilities in problem solving, organization, and analytical skills; demonstrated ability to recognize familiar patterns and also identify exceptions to the pattern. 

Qualifications:

•  2 years of professional experience. Experience creating and editing metadata; demonstrated ability working with current metadata standards, e.g., MARC, RDA, KBART, OpenURL.
•  Conceptual and practical knowledge of the technologies used to manage and access e-resources and of the relationships between them. Understanding of standard usage metrics such as COUNTER data, EZproxy log files, or Google Analytics. Ability to apply this knowledge in accordance with Yale Library’s priorities and strategic goals.
•  Evidence of ability to assess, analyze, plan, and solve problems creatively and collaboratively in a complex, rapidly changing environment. Ability to analyze and synthesize data to support decision making about policies and system administration. Ability to initiate and complete projects in a timely manner. 
•  Ability to communicate professionally, promptly, and consistently, verbally and in writing, with a broad range of internal and external audiences; ability to tailor the message(s) to the circumstances and audience.
•  Demonstrated record of designing projects and bringing them to a conclusion in a timely fashion.

Preferred Education and Experience: 

•  Demonstrated experience working in a knowledge base and in the cataloging module of an ILS, maintaining EZproxy, and utilizing MARCEdit. 
•  Demonstrated ability to troubleshoot e-resource access issues.

This position will be assigned a rank of Librarian 2 or Librarian 3. Librarian ranking information can be found at http://bit.ly/YULRanksPromotions.

Application: 

For more information and immediate consideration, please apply online at https://bit.ly/3tJyIlc. Please be sure to reference this advertisement when applying for this position.

We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression