Metadata & Applications Specialist

Ho Chi Minh, Vietnam
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Salary: FTR from 65,000 USD annual
Created: February 23, 2022


RMIT is a global university of technology, design and enterprise. Our mission is to help shape the world through research, innovation, teaching and engagement, and to create transformative experiences for our students, getting them ready for life and work. One of Australia’s original educational institutions founded in 1887, RMIT University now has 82,000 students including 12,000 at postgraduate level.

The University enjoys an international reputation for excellence in professional and practical education, applied and innovative research, and engagement with the needs of industry and the cities in which we are located. With three campuses in Melbourne (Central Business District, Brunswick and Bundoora), two in Vietnam (Hanoi and Ho Chi Minh City) and a centre in Barcelona, Spain, RMIT is a truly global university. RMIT also offers programs through partners in Singapore, Hong Kong, mainland China, Indonesia, Sri Lanka, Belgium, Germany, Austria and The Netherlands, and enjoys research and industry partnerships on every continent.


RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.

Degrees are awarded by RMIT University in Australia, allowing Vietnamese students to receive an overseas education without having to leave home. Given its international profile, RMIT Vietnam is also host to students from Australia and many other countries. All degree programs are recognised by the Vietnamese Ministry of Education and Training (MOET) and are subject to regulation by the Australian Tertiary Education Quality and Standards Agency. The academic programs span from vocational English through to undergraduate, post-graduate and Ph.D. programs. All teaching at RMIT Vietnam is in English.


The Education Portfolio is headed by the Deputy Vice-Chancellor Education and Vice President who leads the planning and implementation of the University’s strategies related to RMIT’s academic programs and the RMIT learner experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the learner experience, learning and teaching outcomes and the management of learning and research information sources.

The Education Portfolio plays a key role in empowering learners to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for learners is a priority for the University.


RMIT University Library is a creative partner in the achievement of RMIT University’s teaching, learning and research goals. It engages with other groups within the University to design initiatives that have a positive impact on the student experience including the provision of direct support, advice and guidance for students’ academic skill development. It provides resources, services and facilities to support the information needs of RMIT's large and globally distributed student and staff population and supplies expertise for the management of the University’s archives and business information.

To support the goals and operations of the RMIT-Vietnam Library is supports 4 main functional areas: Learning; Teaching and Research; Collections; and Operations. The Library increasingly delivers collections and services online to maximize access by the RMIT user population. The Library’s programs apply equally to this large and widely distributed range of students.

At RMIT Vietnam, the Library supports over 8,000 students across3 locations: Ho Chi Minh City, Danang, and Hanoi. All the libraries are networked for wireless. They provide flexible spaces for individual and group study, computer equipped group study rooms and seminar rooms for academic and library research skills training. With one of the largest collections of English language materials in Vietnam, the Library supports all programs and degrees within RMIT. The libraries in Melbourne and in Vietnam use the industry-leading ExLibris Library Solutions that include ALMA, Primo, and Leganto and also share digital and print resources.


The key focus of this role is to be the RMIT-VN Library’s key technical specialist on the identification and implementation of relevant metadata standards and procedures for description of both bibliographic and non-bibliographic data to support improved discoverability of the library’s resources. This position serves as a specialist resource to a diverse range of internal stakeholders on metadata issues and best practices and will monitor trends in resource description standards and emerging technologies, applying developments as appropriate to the Library’s procedures. The role will involve bulk data remediation and management of file loads and structures to improve understanding and workflows. Quality control of the library’s bibliographic records is also an important component of this position.

The Metadata and Applications Specialist will support in the day to day management of all existing Library Management System (e.g. Ex Libris) applications within the University Library. The role also has responsibility for supporting availability and delivery of applications to provide an excellent discovery and delivery service to the RMIT community and to support robust, client focussed internal workflows. Expert use of Library Management System analytics tools to provide relevant, accurate data to stakeholders as required. Intradepartmental coordination of the Library Management System functions and applications is also a key responsibility of this position.

Any member of the Library staff will be required to assist in other areas of Library operations for limited periods, at the direction of the Senior Manager. The role may also be required to work across the Library on projects and programs of work.

The position requires the ability to collaborate with an influence stakeholder across the University, and as such strong proficiency and communications in English is essential.

Although there are no direct line reports to this role you will be expected to be an excellent team player, highly approachable, authentic, with a passion for lateral thinking and continuous improvement and an advocate for coaching and mentoring.


• Lead and contribute to the planning of upgrades, including evaluation and testing of new databases and software releases for the library management system.

• Develop and document procedures associated with application and database upgrades including timing and reporting of related issues with focus on metadata issues and effective use of ExLibris modules.

• Identify emerging issues and trends in national and international metadata and application standards and procedures to facilitate continuous improvement of service to Library clients.

• Provide expert advice to Library staff on metadata standards and practices and serve as a resource for the resolution of complex metadata questions.

• Develop and design documentation of metadata standards and procedures in cooperation with the Collections Librarian.

• Review, analyse and test library management system features relevant to the creation and maintenance of descriptive metadata and related processes.

• Manage and maintain accuracy of large sets of bibliographic data to improve the library’s discovery services in collaboration with other Library staff, as needed.

• Maintain and develop professional and technical skills especially in the areas of descriptive metadata standards and procedures.

• Contribute to maintenance and configuration of all existing and proposed Ex Libris software products.

• Coordinate various ExLibris module functions between teams.

• Plan and implement integration of ExLibris products into institutional systems such as HR, Finance, etc.

• Liaise with the Learning Management System team to explore and maximize library resources within Canvas.

• Maximize efficiency of ExLibris modules to improve operational and service workflows within the library.

• Lead by example, coaching and mentoring other library team members to support both personal growth and career progression

• As a Library team member, contribute to develop and/or enhance policies, procedures and systems to support ‘best practice”

• Develop, lead and work on special and cross-functional projects or activities as requested by the Senior Manager.


A degree in a relevant discipline with at least 5 years in a similar role with relevant experience.

• Well-developed knowledge and experience in the application and maintenance of Ex Libris Library applications within an academic environment. International experience is desirable.

• Demonstrated customer service ethic and ability to adapt to feedback to drive continuous improvement.

• Experience and knowledge of metadata standards relating to the Academic Library environment ideally including DC (Dublin Core), MARC, RDA (Resource Description and Access) and the ability to learn and implement new and emerging standards and schemas.

• Demonstrated aptitude and skills in using a range of software applications, the management and manipulation of large data files and strong Excel and text file editing skills.

• Excellent interpersonal skills, ability to work independently or as part of a team and with demonstrated ability to collaborate with colleagues and stakeholders.

• Demonstrated organisational and time-management skills with a proven record of flexible approach to work

• Proven record of problem solving and analytical skills to deliver customer focused improvements

• Outcomes focused and driven towards supporting the business in achieving needs.

• A mature and agile approach to working with stakeholders, with excellent verbal and written communication skills (exceptional English proficiency skills).

• Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence – Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).


  • Highly competitive VND salary (plus allowances) for local candidates or attractive USD salary package (plus benefits) for expatriate candidates depending on proven track record in meeting all the key selection criteria.
  • Expatriate candidates: Relocation allowance from US$6,000 to US$10,000 per staff; Educational support up to US$15,000 per child annually, up to 2 children per family; private insurance coverage for staff and family; annual health check up; Work Permit for staff, Visa and temporary resident cards for family members
  • Local candidates: 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
  • 20 days annual leave plus 5 days paid leave Xmas closure, plus public holidays and 10 days paid sick leave.
  • Support and guidance from experienced Mobility Advisor to assist in work permit and visa application together with relocation to and settling into living and working in Vietnam.

Further Info

 As an expatriate candidate you will require a work permit to be employed in Vietnam. 

 English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS Academic 7.0 and with no band less than 6.5 (or equivalent). 

 More information can be found at the Academic FAQ and information package documents below.

 NEW Information Pack - Foreign Candidates - Academic.pdf


Interested candidate please apply to the link or contact direct to recruiter:

How to apply


Viet Nguyen
Senior Talent Acquisition Advisor
RMIT University Vietnam
702 Nguyen Van Linh Blvd., District 7, HCMC


Published: Wednesday, February 23, 2022 17:10 UTC

Last updated: Wednesday, February 23, 2022 17:10 UTC