Field Operations Coordinator

New York, NY
0 other recent jobs
Created: February 9, 2022


The Field Operations Coordinator assists in infrastructure installations and supports  computer systems to maintain operational uptime of computing facilities and services, provides on-site customer service, install new technologies, provides regular and emergency maintenance.

Subject to current circumstances and business needs, we may support flexible and hybrid/work arrangements. Options will be discussed during the interview process.


  • Installs new computer systems, software, computer upgrades and related peripherals as assigned.
  • Performs on-site scheduled and emergency repairs, upgrades and updates as required.
  • Tests, analyzes and troubleshoots hardware and software applications, and performs level II repair diagnostics. Focuses on more complex problems involving software and hardware interaction.
  • Provides remote and on-site customer service to answer and address the more complex problems that are referred to the team.
  • Assists Head of Desktop Systems with documentation, procedures, record keeping and training as required.

Minimum Qualifications

  • Bachelor’s degree and/or equivalent related experience required. 2-4 years of related experience required.

  • Experience working with Windows desktop systems and hardware required.

  • Must be able to balance priorities and meet deadlines on multiple tasks.

  • Excellent communication and customer service skills are required.

Preferred Qualifications

  • Experience working with Macintosh systems desired. 

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.


For immediate consideration, please apply online at:

Columbia University is an Equal Opportunity/Affirmative Action Employer and strongly encourages individuals of all backgrounds and cultures to consider this position. 



Published: Wednesday, February 9, 2022 18:57 UTC

Last updated: Wednesday, February 9, 2022 18:57 UTC