User Experience Designer

Description

The IU Libraries' mission is to support and strengthen teaching, learning, and research by providing the collections, services, and environments that lead to intellectual discovery. Our materials are digital, visual, audio, and print. They are curated from our campuses, our country, and our world. As a result, they are in 450 different languages, world-renowned, and ready to connect students and researchers with limitless possibilities. We are also proud to be home to Indiana University Press, an academic press serving the world of scholarship and culture as a professional, not-for-profit publisher.

Job Summary

Departmental Specific Responsibilities:

• Designs web-based and mobile user interfaces to support delivery of library services to faculty, staff, students, and other customers through the library website, blogs, research guides, and other platforms managed by the department as well as platforms and applications managed by other departments in the libraries.
• Designs and maintains online visual elements to enhance clarity, effectiveness, and appeal of library services to all constituencies, supporting branding and communication objectives at the university, library, and project level.
• Provides user experience design services to the Libraries’ content management systems and key technology-based projects.
• Works with stakeholders across IU Bloomington Libraries’ departments to understand requirements, and will design web-based user interfaces, mobile user interfaces, and online visual elements.
• Collaboratively plans and performs usability testing, run analytics reports, and ensures accessibility of services.

General Responsibilities:

• Creates interaction models, user task flows, UX deliverables (personas, principles, guidelines, wireframes, etc), usability studies, and UI specifications utilizing user-centered design methodologies.
• Consults with project owners and/or clients and performs requirements analysis, rapid prototyping, and mock-up design concepts that ensure optimum usability and functionality.
• Provides creative design solutions that enhance the visual experience for users, taking into consideration varying presentation formats (mobile vs. desktop)
• Contributes to documentation standards, interface guidelines, and promotes UX design best practices.
• Applies accessibility standards and UX design patterns uniformly across all projects.
• Provides training and information through seminars and various communications to user departments and internal staff.
• Ensures that all UX designs comply with university UX design standards and protocols; researches and stays up-to-date with UX design techniques and approaches to improve visual appeal, performance, and overall user experience.

Qualifications

EDUCATION

Required

• Bachelor's degree (preferably in graphic design, human-centered interface design, or a related field).

WORK EXPERIENCE

Required

• 2 years of experience designing and creating interfaces for complex systems/sites with large, diverse audience base.

Combinations of related education and experience may be considered.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Strong understanding of interface design and visual design principles as they pertain to web-based applications, sites, and systems, including translating user research findings into functional requirements and developing functional specifications.
• Proficient understanding of HTML, CSS, JavaScript, or visual design software.
• Proficient understanding of the major browsers (Firefox, Internet Explorer, Safari, etc.) and creating sites/systems to work with varying browser capabilities.
• Knowledge of and experience with good user-centered design methods is required and experience with usability evaluations is preferred.
• Proficient understanding of research methodologies, including experiment design, contextual inquiry, interviewing and observation, usability testing, focus groups, surveys, expert evaluation, or Web data analytics (e.g., conversion analysis).
• Understanding in one or more of the current design tools, (e.g. Figma, Sketch, Axure, OmniGraffle, Adobe Illustrator, Photoshop).
• Familiarity with accessibility best practices and ability to identify and recommend remediation steps for accessibility issues.

Preferred

• Knowledge of and experience with academic libraries or higher education work environments.
• Experience with Drupal, WordPress, Blacklight or other comparable open source CMS / discovery layer applications.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Herman B Wells Library

We will consider applicants interested in working onsite in Bloomington, Indiana or remotely from elsewhere in the United States.

Job Classification

Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: User Experience
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