Information Specialist II

Description

The Information Specialist provides information and document management services in records and docket centers, supporting the routine functions in records programs.

Responsibilities:

•    Answers ready-reference questions regarding documents
•    Assists in use of bibliographic tools, such as periodicals; performs indexing
•    Answers routine inquires
•    Refers persons requiring professional assistance to appropriate staff
•    Shelves new and returned material in stacks in the records center
•    Maintains automated circulation system and circulation reports 
•    Greets and assists walk-in-visitors, researchers, and other patrons
•    Oversees file/reading room
•    Maintains equipment and arranges for equipment repairs
•    Produces current awareness reports, and bibliographies
•    Responds to requests for information on documents from Agency staff, other government agencies, or the public
•    Sorts and responds to incoming mail and telephone requests in a timely, courteous and accurate manner
•    Provides the manager with the information required for weekly and monthly reports

Requirements:  
•    High school diploma or equivalent
•    Three (3) years of experience working in a library or records management program
•    Working knowledge of standard desktop software such as Microsoft Word
•    U.S. citizenship required
•    Must be fully vaccinated
•    Experience using Microsoft Office applications and Adobe Pro  
•    Experience supporting a federal agency a plus