Technology Instructor, Tech Training Programs

New York, NY
1 other recent jobs
Created: September 20, 2021


The New York Public Library is looking for a talented Mandarin Chinese speaking tech instructor / trainer to join our team and help New Yorkers achieve their tech skills. This position is for someone interested in community development through education. You will be supporting adult learners of diverse careers, educational backgrounds, and cultures as they embark on their desire to upskill in technology.  The NYPL offers technology classes in more than 80 libraries across the Bronx, Manhattan, and Staten Island.  Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more.

Key Responsibilities

This position provides support in the following areas:

  • Conducts specialized classes at Chatham Square and Seward Park branch locations
  • Designs, schedules, promotes and conducts instructor-led technology training classes throughout the NYPL branch libraries
  • Prepares equipment and materials for training, creates and/or updates materials as needed
  • Uses effective classroom training techniques, promoting active learning, adapting instruction to meet the needs of learners, and encouraging individual practice.
  • Collaborates with other Technology Instructors to continuously enhance technical instructional delivery, presentation skills and content
  • Provides attendance reports of all classes conducted
  • Assists with digital literacy training for other library staff 
  • Travels throughout Manhattan, Staten Island and the Bronx to deliver trainings, as needed 
  • Performs ad-hoc project related duties as required
  • Evenings and weekends as needed

Skills Knowledge & Expertise

  • Bachelor’s degree and a minimum of two years relevant work experience; or an equivalent combination of education and experience
  • Ability to speak and read Mandarin Chinese a must
  • Prior experience teaching/instructing/training adults for related technology products and services
  • The ability to instruct in a “hands-off” manner, letting users learn by doing
  • Ability to teach in both traditional classroom and virtual classroom setting
  • Extensive knowledge of Mac and PC platforms
  • Strong aptitude for learning new and emerging technologies quickly
  • Demonstrated ability to use and provide assistance for:
    • Windows 10 and MS Office 2019
    • Adobe CC
    • HTML/CSS and/or Python
    • Video editing and/or audio production software

Preferred Qualifications

  • Knowledge of:
    • Javascript, RWD, jQuery,Bootstrap, Python and/or Ruby 
    • Adobe Captivate or Articulate Storyline
    • Adobe Premiere or equivalent
    • Ableton and/or Pro Tools 
    • VR/AR software and/or Unity 
    • CAD software 
  • Knowledge of New York metropolitan area


Absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine.  Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager.  The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors.  The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice.  Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer.

Core Values

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work

Physical Duties

  • Limited physical effort is required
  • Light lifting required
  • Will require travel within NYC

35 hours per week

10am - 6pm (4 days during week and one 7 hour shift on a Saturday or Sunday)


Published: Monday, September 20, 2021 16:23 UTC

Last updated: Monday, September 20, 2021 16:23 UTC