Research Computing Facilitator (2 positions)

Description

The University of Wisconsin-Milwaukee’s University IT Services is seeking two talented Research Computing Facilitators with exceptional commitment to service excellence to join its team. As a Research Computing Facilitator, you will be an integral member of the High-Performance Computing team, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies. 

• Are you excited to work with new technologies in a dynamic and collaborative environment?  
• Does enabling high impact research for the benefit of the global community energize you?  
• Do you enjoy sharing your skills and expertise with professionals as well as collaborating as part of a larger technical community?  

If you are passionate about being part of a dynamic and talented team of technology professionals who value integrity and excellence and want to help take us to the next level, then look no further.

UWM, a doctoral/research intensive university, is Wisconsin’s premier public urban university and offers a comprehensive liberal arts and professional education at the undergraduate and graduate level to over 25,000 students. UWM takes pride in being a student-centered institution that is deeply committed to diversity in its student body, faculty and staff, and programs. Our tree-lined, 104-acre campus is located on Milwaukee’s upper-eastside, one of the city’s most attractive residential areas and home to many faculty, staff, and students. For more information, please visit our website at www.uwm.edu 

Job Summary

Reporting to the Research Computing Director, the Research Computing Facilitator provides direct outreach and support services for High-Performance Computing (HPC), High-Throughput Computing (HTC) and other research computing related support to all research faculty, staff, graduate students, and academic programs. This position provides technical support for new and ongoing research projects and academic endeavors related to high-performance computing. They proactively engage with the research community to understand their scientific and computing requirements. They empower researchers to improve their research by sharing expertise about computational methods and available resources, giving access to HPC/HTC resources including local and cloud based and guiding researchers in using these methods and resources effectively and efficiently.  Duties include software package installation and configuration, development and troubleshooting of computational workflows, providing onboarding and training for researchers, monitoring activity to assure efficient and effective utilization of resources and working with other members of the Research Computing Support Team to ensure that research requirements are known and met.