Director of Strategic Assessment

0 other recent jobs
Created: December 4, 2012



The NCSU Libraries has a well-earned reputation for creating adventurous library spaces and innovative services that delight today’s students and researchers. The D. H. Hill Library combines the best of tradition and innovation, housing special collections and a beautiful gallery alongside vibrant, experiential spaces such as the Learning Commons and Technology Sandbox. Soon we will open a magnificent new library that promises to be nothing less than the best learning and collaborative space in the country. Located on NC State’s Centennial Campus, the James B. Hunt Jr. Library will be an iconic space, a place where people gather to explore new ways to research, learn, experiment, collaborate, and affect the world. Designed as a working incubator for educational technology, the Hunt Library will serve as a second “main library,” complementing the D. H. Hill Library, with services focused on the Centennial Campus community. If you are a person who would like to provide a new generation of library users with everything they can imagine and more, consider applying for the following position.

The NCSU Libraries invites applications and nominations for the position of Director of Strategic Assessment. Achieving and sustaining the Libraries’ vision of being NC State’s competitive advantage requires strategic planning along with measurement, assessment, and evaluation of organizational performance. The Director of Strategic Assessment will lead the Libraries’ systematic collection, analysis, and reporting of organizational data to support management decisions and demonstrate and enhance the library’s value.  Reports to the Deputy Director of Libraries.


• Develops and manages the Libraries’ user-centered assessment program to enable data-informed decision making, aligning the program with other institutional assessment efforts

• Collaborates with colleagues throughout the library to plan and implement strategic assessment initiatives and foster a culture of assessment

• Analyzes data and presents findings to demonstrate the library’s performance and effectiveness

• Utilizes statistical analysis tools to assess use of services, spaces, and websites and makes data-informed recommendations for improvement

• Develops creative and effective means of visualizing relationships and trends and identifying opportunities for ongoing improvement

• Oversees the library’s data warehouse and associated policies, tools, and training program

• Provides leadership and coordination for strategic plans, annual reports, and other significant university documents

• Participates in library planning, serves on library-wide committees, task forces, and teams

• NCSU librarians are expected to be active professionally and to contribute to developments in the field

Required qualifications:

• ALA-accredited MLS or equivalent advanced degree

• Demonstrated knowledge of assessment methodologies and tools (both qualitative and quantitative) and experience analyzing data

• Demonstrated ability to design and implement an assessment program, and to apply research to decision making

• Ability to identify strategic opportunities and establish priorities accordingly

• Ability to present complex information to diverse audiences

• Demonstrated understanding of the mission and role of an academic research library

• Excellent interpersonal skills; excellent oral and written communication skills

• Ability to work effectively as a team member and to promote teamwork among colleagues; ability to work independently with initiative

• Capacity to thrive in an exciting, ambiguous, future-oriented environment and to respond with agility to changing needs and priorities

Preferred qualifications:

• Knowledge or experience in assessing user behavior in higher education settings

• Knowledge of statistical analysis applications such as SAS or SPSS

The Libraries, the University, and the Area

The NCSU Libraries and its staff have won numerous awards, including the first Association of College and Research Libraries’ Excellence in Academic Libraries Award, Library Journal’s Librarian of the Year, Paraprofessional of the Year, and six Movers and Shakers awards. The library system currently consists of the D. H. Hill Library and branch libraries for design, natural resources, textiles, and veterinary medicine, with the James B. Hunt Jr. Library opening soon. With a staff of 260+ FTE, the Libraries has more than 4.4 million volumes in its collection, acquires more than 62,000 print and electronic serials, and has a total annual budget of over $25 million, with approximately $9.5 million allocated to collections. The Libraries is the host site for NC LIVE, a multi-type library initiative making digital resources accessible to North Carolina residents.

The NCSU Libraries is a member of the Association of Research Libraries, the Digital Library Federation, the Coalition for Networked Information, the Scholarly Publishing and Academic Resources Coalition, the Council for Library and Information Resources, and the Center for Research Libraries. Duke University, the University of North Carolina at Chapel Hill, North Carolina Central University, and North Carolina State University form the Triangle Research Libraries Network (TRLN), with combined resources exceeding 17 million volumes and collections budgets totaling more than $30 million.

Recognized as one of the nation’s leading universities in science and technology, with strong programs in the humanities and social sciences, NC State offers degrees through the Colleges of Agriculture and Life Sciences, Design, Education, Engineering, Humanities and Social Sciences, Management, Natural Resources, Physical and Mathematical Sciences, Textiles, and Veterinary Medicine. As the largest academic institution in the state, NC State enrolls more than 34,000 students and offers doctoral degrees in 61 fields of study. The university is ranked third among all public universities (without medical schools) in industry-sponsored research expenditures and has more than 660 active patents. NC State is a national leader in networking technologies and a charter member of the North Carolina Networking Initiative (NCNI), an Internet2 initiative with the most advanced operational networking system infrastructure in the nation.

North Carolina's Research Triangle of Raleigh, Durham, and Chapel Hill lies between the mountains of the Blue Ridge and the shores of the Outer Banks lies. One of the nation's premier concentrations of academic, corporate, and public research, the area combines moderate year-round temperatures, rolling hills, championship college athletics, and a rich diversity of cultural events. The Triangle consistently ranks high on lists of desirable American communities. Businessweek rated Raleigh as “the best American city” in 2011, recent rankings by Forbes name the Triangle as the number-one place for business and careers and as the number-two spot for young professionals.

Salary and Benefits

The Libraries offers a highly competitive salary in recognition of applicable education and experience for this position. Librarians have non-tenure track faculty status (without levels of rank). Benefits include:  24 days vacation, 12 days sick leave; State of NC preferred provider medical insurance, and state, TIAA/CREF, or other retirement options. Additional and optional dental, life, disability, deferred compensation, and legal plans are offered. Tuition waiver program for all campuses of The University of North Carolina is available. More benefits information is available at

Application process and schedule

Applications will be reviewed upon receipt; applications will be accepted until finalist candidates are selected. Candidates are encouraged to apply as soon as possible to receive full consideration. The nomination committee may invite candidates for confidential, pre-interview screenings. Appointment requires successful completion of background check. This position is available immediately; start date is negotiable.

Applicants must apply through the NC State University online employment website at Search in the keyword box by position number 00001568. Complete application, attach cover letter and résumé, and provide contact information for four current, professional references. For assistance with this process contact NCSU Libraries Personnel Services Office (919) 515-3522.

Affirmative Action/Equal Opportunity Employer

NC State welcomes all persons without regard to sexual orientation

Persons with disabilities requiring accommodations in the application and interview process please call (919) 515-3148.


Published: Tuesday, December 4, 2012 05:40 UTC

Last updated: Tuesday, February 28, 2017 23:46 UTC