Manager of Desktop Engineering

Description

Posted by: Columbia University Libraries

New York, NY, US

Reporting to the Director of the Library Information Technology Office (LITO), the incumbent leads our Desktop Systems Engineering Group which is responsible for approximately 1,100 public facing and staff desktop computers in over a dozen locations. In addition to acting as lead architect for desktop systems the incumbent coordinates the activities of the Desktop Systems Engineering Group with other groups within LITO responsible for helpdesk, triage and deployment.

The incumbent:

-Manages LAN server and desktop workstation administration and security, supervises and/or trains IT staff in the delivery of systems and services, and collaborates on projects, strategic planning.

-Provides senior leadership and strategy on assigned projects, including in-depth design, development and operational support of server and workstation infrastructure.

-Oversees staff responsible for the development, delivery and maintenance of information systems and services, performs evaluation and assessment of goals and other administrative duties as required.

-Manages security policies, access permissions and disaster recovery for mission-critical data on servers and desktop systems.

-Develops, designs, tests, implements and documents modifications to both vendor supplied and in-house applications and systems to meet specific requirements.

-Collaborates on projects, strategic planning and related activities and serves as liaison with other IS, IT and Library units.

-Provides recommendations for hardware and software purchases that have budgetary implications for approximately 1100 staff and public desktop systems and related servers.

Columbia University is an Equal Opportunity/Affirmative Action employer.