Access & Lending Technology Specialist

Description

Provides leadership for technology-based services within the Access and Lending Department of Swarthmore College Library. Also assists in operation of the Access Lending Services to enable patron access to library materials, resources and facilities in coordination with other library, college, and Tri-College departments.

In particular the incumbent:

Provides leadership within the library for the support of the public computing hardware and software environment in McCabe, Cornell, and Underhill libraries.

Coordinates and works hand-in-hand with the public computing team in Information Technology Services through informal daily/weekly communication and regular formally scheduled meetings.

Is responsible for all aspects of library's laptop and mobile device lending program. Provides support of other specialized equipment including: microform hardware and software, copiers, printers, scanners, and video equipment.

Participates and/or manages projects that involve bringing new technology and new uses of technology into the library environment. (e.g., establishing e-reader support for the varied e-books offered through the library, integrating e-tablets into the collection.)

Manages, creates, edits and maintains the library web site content related to Access and Lending Department services

As a member of the team in McCabe, assists in providing Access and Lending services to enable patrons' access of the library and the library materials and resources.

Required credentials, skills and abilities:

Bachelor's degree; 1-2 years experience in a service organization, preferably in a position which routinely interacts with clients. Must have a demonstrated familiarity and working knowledge of Macintosh and Windows environments, basic applications, operating systems, desktop imaging, network systems, and web browsers. Open to continually learning technical skills and to working in a technical environment. Excellent communication, interpersonal and organizational skills. Ability to interact courteously and tactfully in all circumstances. Conveys a cheerful and friendly persona even under stress. Displays initiative and can be an advocate for the needs of public computing users and provide leadership for public computing with ITS colleagues. Strong problem solving and analytical skills. Preferred: experience with using integrated library systems and/or experience with using other DBMS.

Technical Skills:
Macintosh and Windows operating systems
Office Suite
Desktop imaging
Password management software
Adobe Web Premium