Learning Commons Coordinator

Iowa City
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Created: November 1, 2012


Learning Commons Coordinator

Information Technology Services

The University of Iowa

Information Technology Services organization (ITS), a campus-wide provider of technology services for academic, research, and service missions, is seeking to fill a Learning Commons Coordinator. This position will promote student success through the integration of information services, institutional resources and technologies for the University of Iowa Main Library Learning Commons. As the part of the Learning Commons operations team, the successful candidate will seek to enhance information discovery, collaborative learning and knowledge building, particularly for the undergraduate student population.

Specifically, the position will be responsible for developing and coordinating workshops, programs, technology and select services available in the Main Library Learning Commons. To be successful, the right individual will display excellent collaboration and team building skills, a firm grasp of educational technology and the ability to deploy and coordinate learning resources in a constantly evolving environment.

The position will be filled as an Educational Support Services Specialist (PCE2).


• Collaborate with core Learning Commons partners (University Libraries, ITS, University College) to develop and coordinate workshops, programs, technology and select services for delivery at the Learning Commons.

• Identify best practices in academic information delivery, technologies and services and oversee their integration into the Learning Commons.

• In coordination with the Learning Commons Operations Team, foster and manage relationships with academic departments, university administration and campus partners to advocate for and create effective service and educational outcomes in the learning commons.

• Collaborate with campus partners in the creation, delivery and evaluation of student-focused academic workshops in the Learning Commons.

• Provide leadership to the Learning Commons Support Community; facilitate regular meetings

• Work with UI faculty to ensure the Learning Commons offers tools and training appropriate for their course expectations.

• Lead the selection, deployment, support and maintenance of technology in the Learning Commons.

• Develop and recommend policies regarding facility use based on input from support community, students and analysis of operational trends.

• Assess and evaluate the efficacy of Learning Commons tools and technology.

• Identify emerging student-focused learning tools and technology and oversee their integration into the Learning Commons.

• Develop and provide technology training to learning commons staff, partners and users as it relates to programs and services in the LC.

• Work with partners (ITS, Libraries) to develop technical documentation, FAQs and knowledgebase articles pertaining to Learning Commons tools and technology.


• The selection process will include a credential and criminal background check on final candidates.

Education Required:
A Bachelor's degree or an equivalent combination of education and experience is required.

Experience Required:

• Experience (typically 1-3 years) delivering, coordinating or managing services or technologies in a higher educational environment.

• Demonstrated ability building successful working relationships and partnerships with colleagues across the university.

• Demonstrated success in cross-functional teams or initiatives.

• Experience applying current technologies and social media tools in an academic setting.

• Experience developing and delivering presentations to technical and non-technical audiences.

• Proficiency with Microsoft Windows, Mac OS and Microsoft Office tools such as MS Word, MS Excel, and MS PowerPoint.

• Strong interpersonal, verbal and written communication skills; the ability to effectively explain educational technology concepts.

• Ability to quickly learn and adapt to new situations, tools and technologies.

• Demonstrated ability to deliver formal and informal training programs in a variety of settings.

Desirable Qualifications:

• Master’s degree in Library Science, Education, Instructional Technology or related field.

• Experience with technology documentation/instructions, knowledgebase maintenance or technical writing.

• Familiarity with basic academic assessment methods and activities.

• Experience with iMovie, Windows Movie Maker or other basic digital media tools.

• Experience evaluating new and emerging technologies or other instructional tools and services.

• Experience leading cross-functional teams.


Published: Thursday, November 1, 2012 02:20 UTC

Last updated: Tuesday, February 28, 2017 23:46 UTC