Coordinator of Discovery Services

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Created: October 26, 2012


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Randall Library - UNC Wilmington Coordinator of Discovery Services Librarian/Lecturer

Vacancy #13F045 Position #1087

The William Madison Randall Library at The University of North Carolina Wilmington (UNCW) invites applications for the Coordinator of Discovery Services position. UNCW is a member institution of the University of North Carolina, a multi-campus university composed of all 17 of North Carolina's public institutions. UNCW is nationally recognized for its marine sciences teaching and research programs, and for its strengths in arts and sciences, business, education, and nursing. The University is situated on a beautiful arboretum campus located in an historic port city within five miles of the Atlantic Ocean and currently enrolls approximately 13,000 students.

DUTIES AND RESPONSIBILITIES: The person in this position works in the Information Technology and Systems Division and coordinates the planning, management, development, implementation and continuous assessment of Randall Library's web presence, ensuring that services provided meet users' information and research needs and expectations, enhance the user experience, and support the Library's strategic plan.

Web Services: The Library's web/online presence provides the University with primary information discovery and access tools, which are becoming increasingly sophisticated. This position provides a wide range of expertise, guidance, and management of a variety of services and activities in this online arena, including but not limited to the following - - Development and maintenance of web services such as the Library's multi-faceted web site, online catalog, discovery layer, application development, and mobile and other device support; Assessment of user experience to ensure efficient and effective content discovery and access; Integration and maintenance of related library systems such as electronic reserves, interlibrary loan, electronic resource management, acquisitions, cataloging, campus portals; Evaluation of emerging technologies to provide the most appropriate discovery and access mechanisms; Support of internal communication and collaboration tools for an effective work environment for the Library faculty and staff of 50; Planning and management of projects that require the input, expertise, and efforts of supervised and non-supervised colleagues.

Supervision: This position directly supervises the EPA Systems Librarian and the SPA Library Web and Applications Developer (80%) and works with student assistants on special projects.

Governance: Participates in the development, implementation, and review of Library policies, procedures and services. General Library faculty responsibilities: As a member of the Library's Information Technology and Systems team, s/he serves on Library and University committees and engages in research assistance, including weekly shifts at the Learning Commons Help Desk, providing individual research assistance in person, by phone, email and chat. This librarian also contributes to planning, implementing and assessing services; and produces creative and scholarly contributions to librarianship. This position reports to the Associate University Librarian for Information Technology and Systems.

QUALIFICATIONS: Required: ALA-Accredited Master's degree in library and information science; a minimum of four (4) years directly relevant professional experience planning, managing, developing, and implementing Web services in an academic or special library; a minimum of four (4) years of experience administering comparable information systems including the provision of technical direction to systems development and support staff; management experience in a comparably configured systems environment; evidence of extensive experience developing and maintaining a Drupal 6 and 7 platform implementation; demonstrated ability to work well with mid-level management, project, and technical and non-technical staff to discuss functional requirements, write specifications and develop work plans and schedules; demonstrated knowledge of library policies and statement of mission, goals, and objectives; strong service orientation; excellent oral and written communication/documentation skills. Preferred: knowledge of current and emerging trends in academic library services/resources; project management training or certificate; demonstrated service record providing technical support/consultation.


Published: Friday, October 26, 2012 15:59 UTC

Last updated: Tuesday, February 28, 2017 23:46 UTC