Coordinator of Information Technology Services

Quincy MA
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Created: July 29, 2019


The Coordinator of Information Technology Services manages all aspects of system-wide technology, including the design, deployment and maintenance of the library’s computer systems, and administers all data networks and telecommunications; Evaluates current and emerging technologies and develops technology plans to meet community needs; Facilitates and supports the integration of technology into library services.

Essential Job Functions:

●         Manages a 150+ device data network in four physical locations, including public time and print management systems, servers, devices and peripherals, software, data collection and data backups.

●         Manages help desk functions and responds to support requests in a timely fashion.

●         Manages media technology and services, including presentation equipment, sound and assisted listening systems, and video gaming platforms.

●        Assists in orienting the public to new technology equipment and services.

●        In collaboration with other library staff, develops public services and programming related to technology, including maker and STEAM activities.

●        Instructs and supports staff in the operation and basic maintenance of technology equipment.

●        Develops an annual technology plan and budget in collaboration with library administration.


●       M.L.S. from an ALA-accredited library school and a demonstrated commitment to continuing professional education

●       Undergraduate or graduate level coursework in computer science or information technology an asset

●       Three years of successful related work experience with infrastructure, desktop, and security administration in a library or similar environment

●       Extensive knowledge of library technology and web-based products and services

●       Working knowledge of all Windows operating systems and applications, Active Directory, group policies, and SaaS

●       Two years of experience providing direct technology support to users

●       Two years of experience as a supervisor or team leader

●       Strong leadership ability, including initiative, creativity, and flexibility

●       Demonstrated project management skills, including the ability to establish priorities, plan short- and long-term objectives, handle multiple competing priorities, assign and follow up on tasks, and meet reasonable deadlines

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To apply, send cover letter and resume to Assistant Director Clayton Cheever ( Preference given to applications received by September 6, 2019.



Published: Wednesday, July 31, 2019 01:30 UTC

Last updated: Wednesday, July 31, 2019 01:30 UTC