Head, IT Service Strategy & Delivery

Description

Reporting to the Libraries’ Director of Information Technology Services & Digital Strategies, the Head of IT Service Strategy & Delivery is a librarian who manages system-wide technology projects, identifies creative solutions to daily and strategic technology challenges, and supervises and evaluates staff in ITS & DS assigned to this unit. With other unit heads in the department, this position is responsible for ensuring that the services delivered by Libraries ITS & DS meet appropriate levels of quality, availability, and accessibility and assists with the management of the department. We are a highly collaborative environment, and ITS & DS in particular works closely across all departments and units within the Libraries. The incumbent participates in the planning, development, and implementation of the Libraries distributed computing environment, with an emphasis on services to the public and to Libraries' staff.

Closing date:     11:59pm EST on Friday, May 31, 2019